You have a stock answer, which is “that’s the way it is”. I would rate that answer. Unacceptable.
10/1/2024
Robert F. VERIFIED CUSTOMER
Service department has always been friendly and helpful and today they did another good job.
10/1/2024
Gregory P. VERIFIED CUSTOMER
My recall on my Kia front seat was handled extremely well. They replaced the part once in and the seat works fine. They even washed and cleaned my vehicle for me. They are an awesome dealership!!
9/30/2024
Jill R. VERIFIED CUSTOMER
Ok
9/29/2024
James G. VERIFIED CUSTOMER
Excellent service
9/28/2024
Sanja P. VERIFIED CUSTOMER
Excellent
9/26/2024
David G. VERIFIED CUSTOMER
Always happy with the service at Renn Kirby
9/26/2024
Karey R. VERIFIED CUSTOMER
Thank you
9/26/2024
Michael A. VERIFIED CUSTOMER
Cheryl was very professional and great to work with
9/26/2024
Christopher R. VERIFIED CUSTOMER
Staff were very friendly and helpful. I was assisted with an emergency with my vehicle in a very timely manner. The service technician was excellent and explained the problems with solutions in a very understandable way.
9/26/2024
Wonda W. VERIFIED CUSTOMER
Cheryl is fantastic customer service she listen to what you say and try to fix it. She’s a great asset to your company.
9/26/2024
Melinda S. VERIFIED CUSTOMER
Cheryl & her team always gets the job done
9/25/2024
Roger Y. VERIFIED CUSTOMER
It was a job well done. Thank you very much for the quick service and fixing my car. Cheryl Nichols was great and friendly
9/24/2024
Kristin M. VERIFIED CUSTOMER
She was not only super helpful but very kind! I appreciate everything she did for me in helping to get my car fixed.
9/24/2024
Jeff M. VERIFIED CUSTOMER
Thank you!
9/24/2024
Lee L. VERIFIED CUSTOMER
CRERYL WAS HELPFUL IN GETTING MY RECALL RESOLVED,THANKS CHERYL,DONT FORGET THAT TRAIN
9/24/2024
Lisa B. VERIFIED CUSTOMER
I had an oil change not too long ago but it wasn’t or was found in your system and a wrong oil change sticker was applied to my windshield.
What should I do to resolve this problem?
Thank You, Lisa B
9/24/2024
Carmen C. VERIFIED CUSTOMER
Cheryl is always awesome.
9/24/2024
Catherine C. VERIFIED CUSTOMER
.
9/24/2024
Randall R. VERIFIED CUSTOMER
We would appreciate that our settings remain the same as when brought in. Headlights, auto settings and fog lights all off when nightfall came.
Thank you