Yet again for the third time I have been very disappointed with the service, I drive an hour to get the repair done to my vehicle that needs done urgently to sit there for an hour with my 2 kids for you to come out and tell me you have ordered the wrong part!! I have left 2 other reviews before this one that have not been addressed so no high hopes on getting this one resolved either. Your management team doesn’t care
9/20/2024
Sandra R. VERIFIED CUSTOMER
I agree with other customers on estimates you give my price was way higher the estimate. You should add in at least minimal price for oil and other products
9/19/2024
Beth P. VERIFIED CUSTOMER
Cheryl goes above and beyond to get your vehicle serviced quickly and provides updates along the way! Love to take my car there for service with people working like her.
9/18/2024
Angela D. VERIFIED CUSTOMER
Great service department
9/18/2024
Tessa P. VERIFIED CUSTOMER
This is not my first experience with Cheryl and this dealership. I’ve never had a bad experience with them. They always fix the issues I ask them to. The Communication is always professional and said in a way that is understandable to someone not in the industry.
9/17/2024
Joseph M. VERIFIED CUSTOMER
Cheryl did a great job as always.
9/17/2024
Glenn F. VERIFIED CUSTOMER
I do pretty well using Renn Kirby KIA as my servicing dealer.
9/16/2024
Samantha S. VERIFIED CUSTOMER
Great and efficient service
9/14/2024
Robert R. VERIFIED CUSTOMER
Great customer service from Cheryl and the service team. I’m not much of a “dealership” service type of person, but they knocked it out of the park. Great communication, accurate quotes (cheaper than quoted), and fast turn around.
9/14/2024
Brittany Q. VERIFIED CUSTOMER
I really do believe that Kia should have Saturday morning (at least) service hours. I also think that if they are not going to offer weekend hours, loaner vehicles for the time your car is in the shop should be offered as a courtesy.
9/13/2024
Sanja P. VERIFIED CUSTOMER
Yes, I am very satisfied!
9/12/2024
Deborah B. VERIFIED CUSTOMER
Cheryl is great! Feel she is the sweetest person and very accommodating.
9/11/2024
Louise B. VERIFIED CUSTOMER
I think your prices are ridulous put I guess that's what you pay when you go to the deale 154.00 to tell me my door handle is broke I knew that when I told you about it that it was broke.
9/11/2024
Lee L. VERIFIED CUSTOMER
I AM LOOKING FORWARD TO THE SURVEY
9/11/2024
Logan H. VERIFIED CUSTOMER
She was very nice and professional.
9/11/2024
Thad T. VERIFIED CUSTOMER
Ok
9/9/2024
Becky C. VERIFIED CUSTOMER
Check in process was simple and very pleasant.
9/8/2024
Abby S. VERIFIED CUSTOMER
Cheryl is the best. She always gets my car in asap.
9/8/2024
Catherine L. VERIFIED CUSTOMER
Very nice and professional
9/7/2024
Joseph O. VERIFIED CUSTOMER
SHE WAS AMAZING. EXPLAINED EVERYTHING THOROUGHLY WAS WAS BEING DONE AND HOW LONG IT SHOULD TAKE.APPRECIATED THE COMPLIMENTARY CAR WASH TOO. ON A SCALE OF ONE TO TEN FOR PERFORMANCE WE WOULD GIVE HER A 10++++, THANKYOU AGAIN. ??????