Danielle remembered my name and the services I planned to get done to my car. She did not try to get me to spend an excessive amount of money for my repairs nor did she try to upsell me on services I did not need. I’ll be happy to see her anytime at Toyota of Gastonia.
1/19/2025
Aretha L. VERIFIED CUSTOMER
A job well done i was satisfied
1/19/2025
Jerry B. VERIFIED CUSTOMER
I’ve always had great service experiences from the Toyota of Gastonia service department. I have been a customer for many years and I don’t take my vehicle anywhere else for service work.
1/19/2025
Amie F. VERIFIED CUSTOMER
Fast and reliable
1/19/2025
Frank C. VERIFIED CUSTOMER
Thank jessica ,you are excellent customer service
1/18/2025
Todd D. VERIFIED CUSTOMER
John done a great job on making sure that we pleased with the workmanship that they did with our vehicle. He’s a five star service ma in my book.
1/18/2025
Belinda R. VERIFIED CUSTOMER
John was terrific!!! Excellent service
1/18/2025
Derrick B. VERIFIED CUSTOMER
Today was a little bit of a special case for me and I want to say thank you to Devon for smoothing out things towards the end of this process today I didn’t get proper communication the way that I normally would or the way that I wanted to, however when I did talk to Devon again, he was very informative and very helpful and had a smile and was very happy to help I appreciate all you guys to each and every day thank you so much.
1/18/2025
Michelle K. VERIFIED CUSTOMER
It took over 2 hours with an appointment for a simple tire rotation and oil change
1/18/2025
Michael C. VERIFIED CUSTOMER
I was so happy the technician knew how to fix it with out costing too much money
1/18/2025
Gerald D. VERIFIED CUSTOMER
Great service people
1/18/2025
Steven G. VERIFIED CUSTOMER
great service*****
1/17/2025
Cristel W. VERIFIED CUSTOMER
You told me over the phone you could replace my battery, I came in wasted almost 2 hours of my time to tell me the battery was on backorder. Before scheduling you should of at least looked up to see if the battery was in stock.
1/17/2025
Maxine H. VERIFIED CUSTOMER
He was extremely nice to me.
1/17/2025
Georgia R. VERIFIED CUSTOMER
John gave me excellent service. I have some disabilities and it is difficult for me to climb the stairs to wait in the waiting area. He provided me a chair to sit in and wait for my car to be serviced so I could stay on the bottom level. He gives great customer service with friendly conversation. He is definitely an asset to the company. Five star service.
1/17/2025
Lyvonne M. VERIFIED CUSTOMER
Welcome
1/17/2025
Jessica A. VERIFIED CUSTOMER
Really appreciate the care and service
1/16/2025
Logan G. VERIFIED CUSTOMER
Thank you as always!
1/16/2025
Donald H. VERIFIED CUSTOMER
Toyota of Gastonia provides expert and courteous service with a great touch of friendliness.