Mr pickert was really good at explaining any and all questions that I had and made sure I fully understood and made sure I was totally satisfied
1/7/2025
Mary N. VERIFIED CUSTOMER
Kept me updated on the progress of the service. Done in a timely manner. Very courteous.
1/7/2025
Christopher H. VERIFIED CUSTOMER
Eddie was great! I enjoyed talking with him. Will definitely be back for his recommendations of things I need serviced
1/7/2025
William S. VERIFIED CUSTOMER
Very friendly n helpful. Great service!
1/7/2025
Tina C. VERIFIED CUSTOMER
Service there is always great!
1/7/2025
Dennis M. VERIFIED CUSTOMER
Michael always present's himself in a professional manner.
1/7/2025
David P. VERIFIED CUSTOMER
Good feedback and kept informed during the service.
1/7/2025
Joyce C. VERIFIED CUSTOMER
Fast, friendly and affordable service!
1/7/2025
Chris C. VERIFIED CUSTOMER
Danielle was very informative and knowledgeable. She kept me informed throughout the whole process. GREAT JOB DANIELLE ????
1/7/2025
William M. VERIFIED CUSTOMER
Clay did a very professional job in setting up and executing the warranty work for my 2024 Grand Highlander. The work was done ahead of schedule and exceeded my expectations.
1/6/2025
Elizabeth O. VERIFIED CUSTOMER
I-was happy that Toyota listened to my complaints and took a second thorough check of my car and fixed the problem well the second time. I trust your service so since I bought my from your company I have always brought it to you for servicing.
Thanks. A Reliable Customer.
1/6/2025
Adam W. VERIFIED CUSTOMER
Kevin was amazing and spent the time going over all the options. He went above and beyond in his service.
1/6/2025
Bryan W. VERIFIED CUSTOMER
Excellent customer service as usual. The entire staff is generally very helpful and friendly.
1/5/2025
Roxanne T. VERIFIED CUSTOMER
Thanks Toyota for a great job.
1/5/2025
Judith D. VERIFIED CUSTOMER
Always pleased with service at TOG! I so appreciated being able to use the $25 coupon also!!
1/5/2025
Matthew W. VERIFIED CUSTOMER
Lee didn’t seem knowledgeable about Toyota car service. I came to the dealership with a concern about my trunk, not opening or closing intermittently. When I asked about the diagnosis, all I was told was parts would be ordered and I would get a call. I don’t know what’s wrong with my trunk when I asked if it was covered under warranty, Lee told me he thinks so a yes, or no would have been more reassuring.
When my car was ready, I was not notified and after 2 hours I came downstairs, I saw another customer give my keys to a representative and representatives being confused what car that the keys belong to. In a previous experience, a service representative gave me someone else’s keys and left my keys in my car. I ended up driving away with someone else’s keys and needed to spend 30 minutes to return back to the dealership I was told I would be given a credit which I never was. I suspect something similar happened with my keys today.
1/5/2025
Rommel U. VERIFIED CUSTOMER
They was very attentive and the service is quickly.