A great experience today. I called and he told me to come in and they would take care of it and they did. Great experience
12/28/2024
Sherry T. VERIFIED CUSTOMER
Tech forgot to return my tire key so I must return to Toyota to pick up tomorrow so I’ll have it … I understand that we all forget but it is an inconvenience
12/28/2024
Amy P. VERIFIED CUSTOMER
Its always a great experience at Toyota of Gastonia!!! Clay was great at taking care of the issue I had and Kim the service manager is always helpful and friendly!!
12/27/2024
Rebecca F. VERIFIED CUSTOMER
He is awesome. Thanks
12/27/2024
Airrick I. VERIFIED CUSTOMER
He is very nice and did a good job
12/27/2024
Jose M. VERIFIED CUSTOMER
Miss one of the air cover in the tire
12/27/2024
Benjamin G. VERIFIED CUSTOMER
Work was done in a timely manner.
12/27/2024
Kenneth T. VERIFIED CUSTOMER
Service was fine
12/27/2024
Jana W. VERIFIED CUSTOMER
I found a lot that was wrong with my car that was not there when I dropped it off
12/27/2024
Marcus B. VERIFIED CUSTOMER
Clay was great help with understanding what I need to do going forward with my vehicle. Thank you
12/27/2024
Daniel S. VERIFIED CUSTOMER
The service advisor was extremely friendly and the whole service took less time than expected.
12/27/2024
William P. VERIFIED CUSTOMER
Excellent service
12/24/2024
Jake P. VERIFIED CUSTOMER
Superior customer service, drive from Hickory rather than dealing with the local dealer after using them for 25 years. I pulled into your service area today and Scott Wheatley recognized me. He showed me around and was very accommodating, nice to be treated like a customer again, folks at Mike Johnson lost that with their change in management, will be letting you folks take over my other 4-Runner also????
12/24/2024
Peggy C. VERIFIED CUSTOMER
Very thorough and professional!
And patient. ???? Thank you.
12/24/2024
Cindy F. VERIFIED CUSTOMER
Thanks for your efficient and quality work, like always!
12/24/2024
Sophia D. VERIFIED CUSTOMER
Michael Cavallo did an excellent job on my vehicle. I wish I were more service advisors like him.
12/24/2024
Stanley H. VERIFIED CUSTOMER
She is always amazing at providing superior customer service every time. Thank you Danielle
12/24/2024
Bleh M. VERIFIED CUSTOMER
merry Christmas & Happy New Year
12/24/2024
Carlos C. VERIFIED CUSTOMER
Thank you for the service on time very professional and friendly