I've been giving my car service to Toyota since 2020. Keep up the good part Toyota!
11/26/2024
Sydney A. VERIFIED CUSTOMER
I had an appointment at 10:30 today and my vehicle was not put onto a lift and started until 12:15. I understand delays, but I was not notified at all of any kind of issues. My appointment, which normally takes less than an hour, took almost two and I was given no updates. I was very frustrated, and I heard other people express their frustrations too. When I went to ask for an update, I saw another sales representative get frustrated when people were asking for updates. I’ve never had a bad experience with toyota until today.
11/26/2024
Russell C. VERIFIED CUSTOMER
Clay was professional and exceeded my expectations! I'm very satisfied with his attention to detail
11/26/2024
James J. VERIFIED CUSTOMER
Very helpful.
11/26/2024
Scarlett D. VERIFIED CUSTOMER
She is a great asset to your company and I enjoyed working with her!
11/26/2024
Wendy W. VERIFIED CUSTOMER
Always great service. Nice friendly people. The one draw back is they need a speaker in the waiting area to clearly hear your name and where to go when your car is finished ????
11/25/2024
Lex G. VERIFIED CUSTOMER
Thanks!
11/24/2024
Adam F. VERIFIED CUSTOMER
All staff members I encountered during my service visit were pleasant individuals. Regular service is always solid at Gastonia Toyota.
11/24/2024
Yvonne F. VERIFIED CUSTOMER
I stopped in without an appointment on a Saturday afternoon. I was concerned about an issue with my car and wanted to make sure that it was safe to drive. I got the assurance that I needed and will return on Monday to solve the issue. I received Peace of Mind. Priceless!
11/24/2024
Nicholas W. VERIFIED CUSTOMER
Everyone was very helpful and polite
11/24/2024
Frederick B. VERIFIED CUSTOMER
Maybe appraisal on 2018 RAV 4 but not the Camry
11/24/2024
Lois M. VERIFIED CUSTOMER
Very, very nice and explained everything in great detail. Wonderful service manager who needs promotion!
11/24/2024
Tyler B. VERIFIED CUSTOMER
I always enjoy working with Jessica. She makes everything a breeze and always keeps me updated on my vehicle needs!
11/24/2024
Lisa A. VERIFIED CUSTOMER
Danielle did a great job. She was very nice and professional
11/24/2024
Fatima P. VERIFIED CUSTOMER
I liked the new sistem to follow all the processes and request for authorization