Great customer service! Montreko is the man! I use to take my Toyotas to Hickory but not anymore. The guys in Gastonia are way more organized and have way better customer service than Hickory does!
11/16/2024
Jack T. VERIFIED CUSTOMER
Great job
11/16/2024
Melody M. VERIFIED CUSTOMER
I was treated very well. Everyone was so kind.
11/16/2024
Lindsey D. VERIFIED CUSTOMER
Excellent communication and informative about necessary repairs needed
11/16/2024
Alexis R. VERIFIED CUSTOMER
Great services and excellent work
11/16/2024
Brian R. VERIFIED CUSTOMER
Eddie was the best!
11/15/2024
Cynthia B. VERIFIED CUSTOMER
Kept me updated!
11/15/2024
Stephen P. VERIFIED CUSTOMER
Michael was great to work with
11/15/2024
Cynthia J. VERIFIED CUSTOMER
When I check out the young lady direct me to the wrong vehicle. I had to tell her that it was not my vehicle. She did correct the mistake.
11/15/2024
Tania C. VERIFIED CUSTOMER
Great job with great people.
11/14/2024
Stanley F. VERIFIED CUSTOMER
I was charged $350 for the 1.5 hour process of removing an after-market security system, plus almost $40 for shop supplies (like what?). That is an excessive amount, even if it is "by the book". I would never have brought my car in if I had known how much it was going to cost.
11/14/2024
Terry H. VERIFIED CUSTOMER
While I was there I went out in the parking lot & looked at the price of trucks. The new Tundras look cheap. And the Tacomas are made in MExico. I drove Datsuns/Nissan before I came to Toyota in 1992. I STOPPED BUYING NISSANS BECAUSE THE WERE MADE IN MEXICO! I recrntly bought a Used 2013 Tundra. I will not pay 62,000$ for a truck made in MEXICO!
11/14/2024
Michelle H. VERIFIED CUSTOMER
I do wish that when I made the appt for an oil change and if needed i wanted my tires rotated… i wish i was told then that i wasnt due for oil change. I waited 2 hours … i went to pay and was told i owed for tire rotation but it wasnt time for oil to be changed. I never would have spent my day off 2 hours for rotation … and with the rotation i would have thought they would have checked and filled my tires. I had to stop at a tire place tonite after work to pump up tires because tire pressure light was on.
11/14/2024
Clara S. VERIFIED CUSTOMER
Everyone was friendly. I was sent a video of the technician doing a quality check of my car explaining everything that he was doing. I was very satisfied with the service on my vehicle
11/14/2024
Alvin A. VERIFIED CUSTOMER
They gave me a totally wrong diagnosis,
11/14/2024
Billie B. VERIFIED CUSTOMER
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11/14/2024
Lynn Y. VERIFIED CUSTOMER
I am satisfied with the service today.
11/14/2024
Martin J. VERIFIED CUSTOMER
Great service as usual good communication they accommodated me without a appointment that’s why I continue to return to Toyota of Gastonia
11/14/2024
William P. VERIFIED CUSTOMER
Communicated throughout the service with updates. He let me know of additional services that were needed in way that wasn’t pressuring . Pointed out repairs that were of concern and those that weren’t pressing.
11/14/2024
James D. VERIFIED CUSTOMER
John was very good at his job lam very. Please with the service. James D