Thanks jis waiting on call back for replacement of axle service is always pleasant here
10/27/2024
Jami G. VERIFIED CUSTOMER
Great communication and speedy service. Thanks
10/27/2024
David F. VERIFIED CUSTOMER
Great job
10/27/2024
Colt C. VERIFIED CUSTOMER
Wonderful employee. A very big help
10/26/2024
Hhyin R. VERIFIED CUSTOMER
Great service
10/26/2024
Michael J. VERIFIED CUSTOMER
Not the fault of the technician but Unfortunately the work for the recall could not be completed and I was told
I would have to comeback on a weekday. This is after I waited about an hour. In addition I have been trying to get this taken care of since about August. One visit it could not be completed due to a tool needing to be ordered. Which I was told I would be called when available, which I was never called. I inquired on another visit and was told only one person had the expertise to complete and he worked on certain days. Now on the day I scheduled to have it done it could not be completed and I have to comeback yet again????
10/26/2024
Jacqueline J. VERIFIED CUSTOMER
It was great
10/26/2024
Robert S. VERIFIED CUSTOMER
Fast and honest great experience
10/25/2024
Kayla A. VERIFIED CUSTOMER
Thanks for always being fast, professional and helpful! Always appreciated.
10/25/2024
Sara W. VERIFIED CUSTOMER
Nobody does it better than Toyota. That is why we are a Toyota family.
10/25/2024
William L. VERIFIED CUSTOMER
Very smooth experience. Like the way I received text updates.
10/25/2024
Theresa B. VERIFIED CUSTOMER
I was happy with the guy that checked me in. He said I was going to need tires but let me know it was not urgent and gave me a quote. I liked he didn’t push them on me.
10/25/2024
Russell B. VERIFIED CUSTOMER
Very pleased quickly done even with no appointment. Thanks again
10/25/2024
Kaila K. VERIFIED CUSTOMER
Jessica was great! Even in confusion on the warranty, she was able to quickly get it resolved for us.
10/25/2024
Vicki W. VERIFIED CUSTOMER
I've always had great service with Toyota.Glad to see that the service department send a video of what they need to replace & then send you a report for you to approve the replacement or to wait.
10/25/2024
Teddy H. VERIFIED CUSTOMER
Jessica gives that wonderful vibe of Southern comfort, a genuine smile and caring that my vehicle’s maintenance is done properly, I want to say Thank Uou to your staff for a job well done
10/25/2024
Dorothy S. VERIFIED CUSTOMER
Courteous and friendly. Job done in a timely manner.
10/25/2024
Kayala C. VERIFIED CUSTOMER
Danielle was really nice! This was my first oil change with my new vehicle so I was a little confused on where to go and no worker seemed to offer any help after seeing me walk around which was really disappointing. Maybe add more signs or information for new customers.
10/25/2024
Rigo C. VERIFIED CUSTOMER
Once again, I came back to Toyota of Gastonia and they service was awesome. Thanks again
10/25/2024
Kenneth M. VERIFIED CUSTOMER
After having an unexpected tire issue I was offered exceptional support and customer service. I was in Rock Hill when issue occurred and the dealership there was not able to assist due to “no open appointments” and they displayed no concern for my situation. I called Toyota of Gastonia and was told “no problem- bring it in”. From the time I arrived I received amazing service. The service department is excellent.