You ordered the wrong part when I specifically told you to ordered the black cap cover. Plus had to wait two months to get mirror on because of back order for cap cover now went today to get mirror put on now have to waste more gas to go back down to call Wednesday to get the cap cover that was ordered for second time .
10/14/2024
Diana F. VERIFIED CUSTOMER
Everything went well thank you!
10/14/2024
Bryan A. VERIFIED CUSTOMER
Great job thank you
10/14/2024
David P. VERIFIED CUSTOMER
Good service but to charge $53 for a cabin filter replacement is unbelievably wrong.
10/14/2024
Karen S. VERIFIED CUSTOMER
The service department staff at Toyota of Gastonia treated me with such kindness that I will never forget it. They diagnosed the problem quickly and fixed it. I really needed the type of compassion exhibited by the staff having evacuated from Asheville, NC, recently. I have gone to this service department for years and have always been treated in this way. Thank you
10/14/2024
Eric M. VERIFIED CUSTOMER
Thanks for the help today.
10/14/2024
Ross N. VERIFIED CUSTOMER
Eddie was knowledgeable, efficient and responsive. Your service was so good that I plan to bring my other cars to you, even though they are not Toyotas!
10/14/2024
Shannon V. VERIFIED CUSTOMER
Devon was fast, professional, knowledgeable and so nice. Girl deserves a raise. This was my first service on my new vehicle so I drove all the way back to Gastonia but the experience was so great and I was told the best time to come on Saturdays so I'll most likely keep coming back to Gastonia. Thanks Devon!
10/13/2024
Sandra F. VERIFIED CUSTOMER
Very Please
10/13/2024
Justin M. VERIFIED CUSTOMER
It’s teammates like Montreko that make customers for life! Appreciate his knowledge and genuine conversation.
10/12/2024
Yulanda G. VERIFIED CUSTOMER
I was told that I needed new brakes and I agreed because I had heard them squeaking when I am breaking. I was disappointed to leave with my car and can still hear the squeaking when I break. I also felt like they may have been in a rush because they didn’t even give me a new decal with the information on it about when my next service would be I had to call back to get that information. My husband or I will be calling on Monday.
10/12/2024
James G. VERIFIED CUSTOMER
I always appreciate the way Devon takes care of me and my truck!
10/12/2024
Gavin G. VERIFIED CUSTOMER
Plus Devin Griffin helped me tremendously. Awesome experience and employee he is
10/12/2024
Carla S. VERIFIED CUSTOMER
She is the best
10/12/2024
Mary E. VERIFIED CUSTOMER
Efficient and convenient
10/12/2024
Janet S. VERIFIED CUSTOMER
Very good service
10/11/2024
Ludin H. VERIFIED CUSTOMER
Excellent
10/11/2024
Dustin S. VERIFIED CUSTOMER
Had brake pads changed and rotors resurfaced, Nd now there is a vibration when I brake.
10/11/2024
Walter P. VERIFIED CUSTOMER
Quality and professional service
10/11/2024
Elizabeth H. VERIFIED CUSTOMER
Ryan was excellent and made sure all was well with my vehicle. He was very professional, too!