I explained when I got there that this was now my second appointment for this reason and he didn’t even really listen to me. He told me he knew exactly what was wrong with my car even when I tried to tell him what the lady had told me last time. They replaced the battery and when I just started my car up to run an errand, it is still doing what I brought it to be checked out for. I asked for the Start system check that the lady told me to request and he said he would start with the battery and move from there even though I have already had my battery checked by yall in June and they said it was fine then and I told him that. He told me the regular battery check passed but the low battery check failed. I just want whatever is making my car sound like it’s not going to start, to be fixed. This is very frustrating.
10/5/2024
Bruce M. VERIFIED CUSTOMER
Montreko was very professional and courteous. I would highly recommend him as a service associate.
10/5/2024
Dimitry B. VERIFIED CUSTOMER
Great timely service. First class team
10/5/2024
Rachel S. VERIFIED CUSTOMER
The associate I worked with was trustworthy and kind.
10/5/2024
Gary Q. VERIFIED CUSTOMER
Danielle’s customer service was outstanding. That’s what keeps me coming back
10/5/2024
Annmarie B. VERIFIED CUSTOMER
Did very well listening to what "my Re Baron" needed and Kim did an amazing job taking care of me!!!!!
10/5/2024
David E. VERIFIED CUSTOMER
Your Toyota dealership delivers friendly and exceptional service. It’s great to own one of the best engineered cars produced and have 5-Star service too.
10/5/2024
Latrondrius G. VERIFIED CUSTOMER
Thank You Danielle Mctaggart and the toyota team keep up the excellent service
10/4/2024
Terry B. VERIFIED CUSTOMER
Kevin explained everything great and was very courteous and professional.
10/4/2024
Nennie W. VERIFIED CUSTOMER
U do great work keep up the great work
10/4/2024
Eric H. VERIFIED CUSTOMER
Montreko always go above and beyond we really appreciate him
10/4/2024
Austin W. VERIFIED CUSTOMER
Did a fine job.
10/4/2024
Timothy Z. VERIFIED CUSTOMER
Quick
10/4/2024
Gregory C. VERIFIED CUSTOMER
Service was fast and he was courteous!
10/4/2024
Michael S. VERIFIED CUSTOMER
Very knowledgeable and professional
10/4/2024
Luis M. VERIFIED CUSTOMER
Job well done thx
10/4/2024
Jennie H. VERIFIED CUSTOMER
Kevin was very courteous and easy to work with. I got an appt the next day and the service was quick. Great job Toyota of Gastonia!