Thank you, Mr. Gaddy for going beyond what is required of you to ensure our vehicle was fixed with the most of urgency.
8/23/2024
Michael U. VERIFIED CUSTOMER
Great guy. Handled everything perfectly
8/23/2024
Charles L. VERIFIED CUSTOMER
Over $600.00 for repair of sensor that we thought would be under warranty. .
8/23/2024
Barbara A. VERIFIED CUSTOMER
Done great job
8/23/2024
Miguel S. VERIFIED CUSTOMER
They lied about rotating my tires even though I paid for it. Call me to discuss. ****-****-xxxx.
8/23/2024
Ann M. VERIFIED CUSTOMER
She does a great job in taking care of the car’s needs.
8/23/2024
Nurian D. VERIFIED CUSTOMER
We got a card from Toyota Gastonia telling us to come in for a free oil change. I was thinking that the free oil changes had run out, so I called the service department just to be sure. I was told that since I received the card that she did have a free oil change and also that she had 2 free tire rotations left. I do understand that everyone makes mistakes, so no hard feelings. Thank you, Bruce Davis I wasn't going to call to complain, but since Toyota sent me the text, I am just responding. Thank you
8/23/2024
Wanda G. VERIFIED CUSTOMER
Clay Pickert was very much appreciated when I called to make an appointment. He offered me different times and for me worked in on the same day. As always, I receive great service at Toyota of Gastonia.
Thanks
Wanda G
8/23/2024
Cindy J. VERIFIED CUSTOMER
I appreciate Kevin's professionalism & understanding. I also appreciate the mechanic, Jonathan checking on price & avability
& parts.
8/23/2024
Misty P. VERIFIED CUSTOMER
Took 2 hours for an oil change and tire rotation. Appointment was at 5:15p and did not leave until 7:05p
8/23/2024
Darrell B. VERIFIED CUSTOMER
Great service!
8/22/2024
Stefanie T. VERIFIED CUSTOMER
Michael was fantastic to work with!! And the Baby Yoda was an awesome touch!
8/22/2024
Michael P. VERIFIED CUSTOMER
Very professional. Very helpful. If I’m in area will definitely come back
8/22/2024
Kathy B. VERIFIED CUSTOMER
Did a great job. MY VEHICLE IS RUNNING LIKE NEW! THANKS DANIELLE!
8/22/2024
Carrie R. VERIFIED CUSTOMER
Despite a few hicks, Eddie was awesome to work with. I’ll definitely continue to come back for all my vehicle service needs.
8/22/2024
Jason W. VERIFIED CUSTOMER
First time I’ve owned a Toyota, first service and it was a great experience.
8/22/2024
Donald M. VERIFIED CUSTOMER
He is an amazing service rep who makes sure the vehicle is up to standard.
8/22/2024
Julie M. VERIFIED CUSTOMER
Timely response
8/22/2024
Donald S. VERIFIED CUSTOMER
Corteous and professional.
8/22/2024
Debbie D. VERIFIED CUSTOMER
Sorry, please disregard last response 5 minutes ago. I restarted my phone and it works. Sorry for the confusion