Mr. Cavallo personally came out and explained the 2 recommended items in the multi-point inspection of my vehicle. I am very pleased with the service I received from Mr. Cavallo @ Gastonia Toyota.
Carol S
2/21/2025
Scottie D. VERIFIED CUSTOMER
Keep up the awesome work!!!!!
2/21/2025
Charles C. VERIFIED CUSTOMER
No more surveys please. I do not fill them out because of my religion. Thanks
2/21/2025
Richard R. VERIFIED CUSTOMER
I expect great service and I always get it.
2/21/2025
David H. VERIFIED CUSTOMER
Thorough, very courteous!
2/20/2025
Carlos T. VERIFIED CUSTOMER
Jessica so great and kind
2/20/2025
Ron L. VERIFIED CUSTOMER
Ok
2/20/2025
Kodjo A. VERIFIED CUSTOMER
Excellent
2/20/2025
Daniel W. VERIFIED CUSTOMER
Eddie was phenomenal. He understood our budget restrictions and was not pushy with the repairs suggested. He helped me understand the safety risks and what the next steps would be if we did not do some repairs. He helped me find a way to help me prioritize the plan. I work in healthcare and this is the best way I can put my experience into words: he explained the diagnosis, came up with a treatment plan and gave me the next steps so that it was not overwhelming. His client education was impressive and his demeanor was so kind and genuine. 10/10 recommend him!!
2/20/2025
Jane R. VERIFIED CUSTOMER
quickly finished work. pleasant employees. will definitely go back
2/19/2025
Cynthia H. VERIFIED CUSTOMER
As always when I come in they always keep me up to date on what needs to come next. Thanks to the whole team that takes care of my car and it's needs.
2/19/2025
Quay W. VERIFIED CUSTOMER
Thank you.
2/19/2025
Jim P. VERIFIED CUSTOMER
He needs to pay attention to what the customer wants. I specifically said it was time for service and I needed the annual inspection at the initial conversation. At check out the inspection had not been performed and he said I didn’t mentioned it. Then after it was done he said the sheet was on the dash and it wasn’t in the car at all. He can do better than that
2/19/2025
Deborah L. VERIFIED CUSTOMER
The staff at Gastonia have always treated my wife and myself with respect. Staff always explains every procedure before beginning work. Always a pleasure working with the friendly staff. Shout out to Kevin and Scott.
2/19/2025
Marybeth T. VERIFIED CUSTOMER
Everyone was nice and polite.
2/19/2025
Dominick R. VERIFIED CUSTOMER
He is always friendly, takes the best care of our vehicle . I just like the little things, he does that makes you feel like he appreciates my business
2/19/2025
Jason C. VERIFIED CUSTOMER
Yes thanks
2/19/2025
Reba J. VERIFIED CUSTOMER
Jessica did a great job as did the service technicians. I was in and out in a short period of time. I am very pleased.
2/19/2025
Charles G. VERIFIED CUSTOMER
Mike always makes me feel like a VIP. I am confident he has my best interest at heart.
2/19/2025
Lisa H. VERIFIED CUSTOMER
Amazing customer service. Always appreciate the kind service i get