Kevin was awesome in sharing his experience and answering my many questions.
7/27/2024
Clarence M. VERIFIED CUSTOMER
Kim is a Super Great Person and the guy who checked us in tooI feel at home when I come down there
7/27/2024
Bryan V. VERIFIED CUSTOMER
Ryan Stephens always provides excellent service and advice.
7/27/2024
Tracy H. VERIFIED CUSTOMER
Makes me feel safe and comfortable with the safety and functionality of my car.
7/27/2024
Rosalyn K. VERIFIED CUSTOMER
From the moment i pulled up, I was not only greeted but the customer service sgent was pleasant with a comforting smile. He asked & listen to what i was there for, even though i had a appointment
already with Michael Cavallo. Once I met Michael, he reassured me that I was in good hands. I appreciate the lists of recommendations and the text with the vehicle report with photos. Thats an awesome way to utilize technology. I had a question and didn't want to leave my stuff or lose my seat, so I called the service desk and they sent Michael back to me for assistance. Overall, great experience,friendly people and clean facility. The bathroom has been remodeled nicely with auto freshness. Food truck outside and Avenue C inside. No complaints. My checkout was easy and my car rides smoothly!
7/27/2024
Kim M. VERIFIED CUSTOMER
Very nice, professional and courteous. Could not be happier. Helped me feel reassured. I think my car was and is well taken care of at Toyota of Gastonia. Service was great. I feel my car is taken care of well there. I was running late due to traffic, I called to let them know, and they basically told me no problem, whenever I could make it was fine, and relieved. I was checked in, waited in the clean lounge, unwound from my week, and in an appropriate amount of time, my service was done. I loved having my 20.00 coupon and no charge on rotation with buying tires there. I was pleased with the price. Thank you!
7/27/2024
Dennis N. VERIFIED CUSTOMER
Service was great!!
7/27/2024
Meghan M. VERIFIED CUSTOMER
Ryan explained everything to me in a way that was easy to understand. He is very knowledgeable and I didn’t feel like he was trying to sell me on services that my vehicle didn’t need - which is very important. I appreciate his thoroughness as well as the rest of the team’s with taking the time to inspect the concerns I had on my vehicle. I just moved here and from now on, I’ll be getting my car serviced here considering the great experience I had today. Thank you!
7/26/2024
Billy B. VERIFIED CUSTOMER
Very good
7/26/2024
Alecia B. VERIFIED CUSTOMER
Thank you!
7/26/2024
Brett W. VERIFIED CUSTOMER
I’m curious if the transmission service was a fluid change and filter?
Thanks
7/26/2024
Scott B. VERIFIED CUSTOMER
Excellent job by Clay.
7/26/2024
Marinda E. VERIFIED CUSTOMER
Thanks Jim for the service you provided at Toyota of Gastonia. Your text messages made it easy for me to accept or decline the service needed for my vehicle.
7/26/2024
Christine V. VERIFIED CUSTOMER
Great work
7/26/2024
Dawn L. VERIFIED CUSTOMER
Thank you Eddie Odom for being available to assist me today. Your kindness is greatly appreciated. .
7/26/2024
Stephen F. VERIFIED CUSTOMER
Great job.
7/26/2024
Tonda M. VERIFIED CUSTOMER
Devon was super. Kept me updated on the service being done.
7/25/2024
Lucille G. VERIFIED CUSTOMER
He was a very nice young man.
7/25/2024
Edward P. VERIFIED CUSTOMER
My vehicle was there over 2 hours all for oil change and tire rotation!!!!???????
7/25/2024
Eric H. VERIFIED CUSTOMER
Montreko, is awesome he explained what needed to be done alone with what was being done, very polite gentleman