Oil and grease was in my seats. Had to wipe them out before we set down.
7/25/2024
Jeff C. VERIFIED CUSTOMER
Great service!
7/24/2024
Joseph D. VERIFIED CUSTOMER
Great service
7/24/2024
Fredonia W. VERIFIED CUSTOMER
Micheal was very polite and friendly. He was also answered all the questions I had for him and had a positive attitude when doing so. With a pleasant personality like his, I would definitely recommend anyone to this dealership.
7/24/2024
Angie T. VERIFIED CUSTOMER
Only thing that would’ve made the experience better would be a courtesy car for use for customers who are waiting for awhile I was there almost 3 hours, starving, but unsure how to work the vending machines and didn’t want to use debit either. Would have been nice to leave, grab a bite of lunch and come back.
7/24/2024
Rhone A. VERIFIED CUSTOMER
Excellent service excellent follow up. Other than one other this has been the best service writer I have had so far.
7/24/2024
Broderick R. VERIFIED CUSTOMER
Keep doing what you are doing and making sure that the customers are happy.
7/24/2024
Jeffrey P. VERIFIED CUSTOMER
I am very happy with Jim my service advisor. However, this is the fourth time I have brought my vehicles to this dealership and had issues this particular one was with my wife’s car. They crushed the oil drain plug too tight (my opinion is they did not replace the washer). Photos are documented within the system. Oil was everywhere in my carport. they came back and fixed it and said they (OVER) tightened it at the oil change. I think there needs to be some adjustment on the technicians to understand the torque value for a simple service.
I will service my vehicle’s moving forward. Sorry for a bad review but when you have four times in a row enough is enough.
7/23/2024
Tony B. VERIFIED CUSTOMER
Kevin did everything that I asked. This was our first time meeting up. We clicked because he took the time to understand my automotive needs and how to fill them.
I have been a customer for 15 years and I bought my car new from here. The service that I received met and exceeded my expectations.
Thanks Kevin!!
7/23/2024
Mallory H. VERIFIED CUSTOMER
They took me in as a walk in for an inspection and they were super quick!
7/23/2024
Thomas M. VERIFIED CUSTOMER
Okay
7/23/2024
Glen T. VERIFIED CUSTOMER
Fast and timely
7/23/2024
Andre H. VERIFIED CUSTOMER
Kevin was very professional and I was pleased that he took the time to suggest I avail the Toyo guard service since mine is expiring in a few weeks. Even though there was an additional service that needed to be done the wait time was minimal. Very happy with the service. Thanks Kevin
7/23/2024
Mary P. VERIFIED CUSTOMER
Clay was excellent.!!!!
7/23/2024
Harold F. VERIFIED CUSTOMER
Great customer service.
7/23/2024
William R. VERIFIED CUSTOMER
Who is Devon, I had no interaction with him
7/23/2024
Joel T. VERIFIED CUSTOMER
Thanks you
7/23/2024
Jimmy B. VERIFIED CUSTOMER
Service is always easy and quick. Everyone is always nice and courteous
7/23/2024
Binh N. VERIFIED CUSTOMER
It took to visits to get my tire fixed! First one was on Saturday! I came in with a lake and my tire asked him to check it out! They did my service and rotated my tires and added pressure to my tire! When I got home on Saturday, my tire pressure went down! So I had to come back in on Monday and have my tire checked again! Because I was losing pressure! I had a nail in my tire, so my tire had to be replaced! Everything could’ve been dealt with on Saturday, but somebody didn’t take time to pay attention to my tire!’ Very disappointed in the service that I got both times!!
7/23/2024
Devon J. VERIFIED CUSTOMER
I have been to other Toyota Dealerships for my free Toyota Care oil change. This has been my best experience so far!Thanks for the great service!