Michael was very helpful with updating me with the repairs being made on my vehicle.
7/18/2024
Stephen V. VERIFIED CUSTOMER
Great Service
7/18/2024
Donna M. VERIFIED CUSTOMER
Thank You
7/18/2024
Jammie F. VERIFIED CUSTOMER
Took the time to understand my service needs, and provided details on past services completed to ensure required vehicle service was performed.
7/18/2024
Eddie P. VERIFIED CUSTOMER
Great service but seemed rushed
7/18/2024
Debra D. VERIFIED CUSTOMER
I would like to thank everyone for their care and professionalism, during my visit. Everyone was extremely friendly and very knowledgeable. Also, thank you for pointing out issues that need to be addressed.
Great team!!!
7/18/2024
Claudia C. VERIFIED CUSTOMER
Michael was nice with me ??????????
7/18/2024
Haley S. VERIFIED CUSTOMER
Polite, excellent service
7/17/2024
Stacy M. VERIFIED CUSTOMER
Great service team!
7/17/2024
Zenda J. VERIFIED CUSTOMER
2 items: my general settings were not reset; also asked for my tire pressure to be checked on each tire -- no response on invoice tires were checked? Was pressure checked????
7/17/2024
Nennie W. VERIFIED CUSTOMER
They do great work
7/17/2024
Zachary M. VERIFIED CUSTOMER
Kevin is the man
7/17/2024
James L. VERIFIED CUSTOMER
Ryan , thank you all . Everyone was very nice and helpful, this is Norma , Jim’s wife . We’ve driven Toyota's for many years. His car feels like new ! Thank goodness for our extended warranty’s!!
7/17/2024
Donald C. VERIFIED CUSTOMER
You folks have always taken exceptional care of me.
7/17/2024
Khaisher X. VERIFIED CUSTOMER
Professional customers service and quick.
Waiting times better than other location and dealership.
Would recommend anyone to come for whatever service or issues he/she has.
7/17/2024
Shannon Z. VERIFIED CUSTOMER
Your service writer called the owner of the vehicle who was working in a busy manufacturing facility, then was rude to the person driving the vehicle who was waiting for the car. We have done business with Toyota of Gastonia for years and never been treated in this manner which should be unacceptable as an employer who is customer service based.
7/17/2024
Chip C. VERIFIED CUSTOMER
Jim always makes it a pleasant experience!
7/16/2024
Mariam M. VERIFIED CUSTOMER
Amazing devices
7/16/2024
Jacob L. VERIFIED CUSTOMER
Service tech was unable to talk and explain damage. Notes on statement used words like ”might” or “could”. No diagnostic help.