I was very satisfied with my service and Mr Gaddy. Thank you!
7/12/2024
Karl B. VERIFIED CUSTOMER
Thanks
7/12/2024
Veronika K. VERIFIED CUSTOMER
Michael is probably the most dedicated and highly competent service adviser we ever had. He’s one of the reasons we go back to Toyota Gastonia.????
7/12/2024
Lisa C. VERIFIED CUSTOMER
Incredible service!
7/12/2024
Jeremy B. VERIFIED CUSTOMER
They left a mess in my engine bay, again. Last time they spilled the used oil from the filter and it took me half an hour to get it all cleaned out from the subframe. This time they did a coolant flush and there was pink coolant EVERYWHERE. There was also used motor oil on my bumper winch. I brought the truck back around and a young lady at the service/cashier area called two techs out to clean it up when I showed it to her. They did a very quick, poor job then walked off. She saw it was still nasty and cleaned the rest up herself. She seemed to be the only one who cared about returning my truck at least as clean as when I dropped it off. I’ve had my truck serviced there exclusively since its purchase there in 2015. The service used to be great, but these last few services I’ve had consistent issues with the techs spilling large amounts of fluids, scratching rims with the impact wrench, and not cleaning up. Everyone is always friendly, but I shouldn’t have to fork out over 600 dollars for fluid changes when half the fluid is splashed around on my engine compartment. If your records show who the tech was, I’d prefer he/she not work on my vehicle again if I decide to bring it back in. Thanks
7/12/2024
Jerril C. VERIFIED CUSTOMER
All contact was through text. Never saw or spoke with Mr. Cavallo.
7/12/2024
David M. VERIFIED CUSTOMER
Service was efficient and staff there is always friendly.
Thank you
7/12/2024
Philip J. VERIFIED CUSTOMER
Jessica was fine. The wait time for the service crew to do their job was too long.
7/11/2024
Mark B. VERIFIED CUSTOMER
Everything went well mo messing around did a great kob. Thanks
7/11/2024
Ruby F. VERIFIED CUSTOMER
Keep up the good work! I was satisfied with Ryan informing me of the upcoming maintenance my vehicle needs moving forward.
7/11/2024
Luke C. VERIFIED CUSTOMER
Clay was great! He was extremely knowledgeable with any questions I had.
7/11/2024
Barry W. VERIFIED CUSTOMER
You all are the best…,well trained, efficient,
Friendly
7/11/2024
Johnnie B. VERIFIED CUSTOMER
Problem was diagnosed and repaired
7/11/2024
Dov S. VERIFIED CUSTOMER
Instead of up-selling me on a bunch of services should have concentrated on installing my skid plate correctly(missing a bolt) and letting me know about the debris that was attached to the cv boot on passenger side
7/10/2024
Michael P. VERIFIED CUSTOMER
All items were completed in the estimated time frame
7/10/2024
Myles B. VERIFIED CUSTOMER
THANKS!!!!!!!!!
7/10/2024
Harry C. VERIFIED CUSTOMER
100% better service all around today
7/10/2024
Darrell B. VERIFIED CUSTOMER
Excellent service department. Michael was terrific!!
7/10/2024
Todd D. VERIFIED CUSTOMER
Great job to all the people that work there.
7/9/2024
Vincent H. VERIFIED CUSTOMER
It's always a pleasure working with Jessica on my Tacoma maintenance. Her acumen and positive collaboration are very much appreciated!