He was awesome. He plans close attention to details.
3/9/2025
Julia F. VERIFIED CUSTOMER
Friendly, polite, and helpful. This describes Ryan.
3/9/2025
Layla M. VERIFIED CUSTOMER
Ryan is always so knowledgeable in his work. He always has a smile on his face when approached and gives amazing customer service. He is thorough when explaining the process of any given service. I will always choose Ryan anytime I use Tuscaloosa Toyota. I’ve never encountered such positive vibes from anyone working a job, but Ryan seems to take the cake on that. Thank you for being the best :)
3/9/2025
Thomas A. VERIFIED CUSTOMER
TJ was extremely helpful. I was confused about the financing of service and parts and although he had to explain it to me a few times he was patient and professional. In the end he had to reaccomplish the invoicing and separate it into two invoices. This was time consuming for TJ but he was considerate and even still professional and pleasant to work with. I look forward to having new tires installed next week and further service for my vehicle.
3/9/2025
Jeffrey C. VERIFIED CUSTOMER
I have always had a good experience with Tuscaloosa Toyota service department.
3/9/2025
Michael W. VERIFIED CUSTOMER
Chade was very patient and helpful.
3/9/2025
Katherine P. VERIFIED CUSTOMER
He was amazing!! I was in and out in less than 50 minutes! He also took the time to check my air filter just to reassure sure me! Great guy!!
3/9/2025
Krystal S. VERIFIED CUSTOMER
Jeremy was beyond friendly and helpful!
3/8/2025
Michael P. VERIFIED CUSTOMER
I like Steve Woods, he has always taken care of my vehicles in a timely and professional manner
3/8/2025
Steve M. VERIFIED CUSTOMER
Super impressed with Mr. Matt Long, who did the work. I had questions and he had answers, I have had my truck 24 years and along the way have had sub par repairs(this is my fifth set of valve cover gaskets at 158,000 miles). Matt did qualify work and I could not be more pleased!
3/8/2025
Vivian B. VERIFIED CUSTOMER
Ok
3/8/2025
Kamie C. VERIFIED CUSTOMER
Ryan was awesome! NEVER had anyone to break down my inspection results the way he did!!! He was polite and honest! He is going to make a great service manager when he becomes one!!
3/8/2025
Doster M. VERIFIED CUSTOMER
David is a nice young man.
3/8/2025
Judy W. VERIFIED CUSTOMER
Ryan is always so professional and so kind to us (we are very old and needy!). He makes sure he explains everything to us and helps us anyway he can. I always ask for him.
Since my husband is almost blind, we don’t get out much. Today at Tuscaloosa Toyota was a good experience for us! Thank you!
3/8/2025
Donnie H. VERIFIED CUSTOMER
The service advisor and the technician were extremely thorough and upfront with the necessary services for my vehicle.
3/8/2025
Kimberly M. VERIFIED CUSTOMER
I drive from Lafayette, La to get my vehicle by Tuscaloosa Toyota!!
3/8/2025
Charlotte G. VERIFIED CUSTOMER
Thank you Chad Watson for your help.
3/8/2025
Ricky G. VERIFIED CUSTOMER
Jeremy is the best and deserves a raise. He should train your entire customer service department