Chad is the best service manager ever. We never have to go back and say this wasn't taken care of. He answers our questions and takes good care of his customers.
It is a good dealership overall!!
9/27/2024
Andrew C. VERIFIED CUSTOMER
I really enjoy doing business with yall
9/26/2024
Lyle M. VERIFIED CUSTOMER
Chad was great.
9/26/2024
Noel M. VERIFIED CUSTOMER
Took 3 1/2 hours to complete. No one told me it was going to take that long. It wasn’t TJ that checked me in so not his fault but I might have had someone drop me off if I knew the wait would be that long.
9/26/2024
Julia B. VERIFIED CUSTOMER
Steve is always professional and courteous! Always friendly and offers good advice!!
9/26/2024
Mary J. VERIFIED CUSTOMER
I love coming to toyota everyone is friendlyand caring.Ilife Steve can't any better service man.I don't know what I will do if he retires. Thank you very much,have a blessed day.
9/26/2024
John C. VERIFIED CUSTOMER
Chad Watson was the most pleasant service advisor I have had since purchasing my vehicle new in 2010 at Tuscaloosa Toyota. He was very prompt in keeping me informed and explaining recommended service needed. I will certainly request Chad as my Service Advisor for future service needs.
9/26/2024
Roshell W. VERIFIED CUSTOMER
Yes I’m very happy with the service that I have received today
9/26/2024
Mitchell C. VERIFIED CUSTOMER
I was pressed with his professional knowledge of the matters concerning my transmission issues. He went beyond my request for a simple diagnosis and your service department gave me a total diagnosis of other problems with my car, in great detail. He phoned. My warrenty Company, Car Shield, and provided me the necessary feedback from them. He's going to send them the requested information and let me know his findings, as soon as they are relayed to him. He was very expeditious in assistant me, and thorough. Thank you Tuscaloosa Toyota for hiring people of his character. Mitchell C
9/26/2024
Julia H. VERIFIED CUSTOMER
I was very Pleased with Brenton,He was a very nice and polite man!
9/26/2024
Angela J. VERIFIED CUSTOMER
THANK YOU CHAD FOR YOUR OUTSTANDING CUSTOMER SERVICE.
9/26/2024
Eloise H. VERIFIED CUSTOMER
Needless to say, I'm satisfied with the service I received from TJ & crew. I appreciate him looking out, and explaining some things I didn't understand... in which I'll let my husband handle. But I truly thank him for taking care of me and my Yota. Blessings TJ
9/26/2024
Jayne D. VERIFIED CUSTOMER
Chad was very nice and professional
9/26/2024
Terri H. VERIFIED CUSTOMER
Steve has taken care of us for years.
9/26/2024
Jessica C. VERIFIED CUSTOMER
Chuck is rude. I've been a customer for 20+ years and this has never changed. He truly appears to hate his job. When I called to make an appointment I told them the issues I have with my car, and showed up at the appointment time they gave me. Then Chuck told me that they wouldn't have time to do the repairs because the guys get off at 5:00. So they could do my service but nothing else. Pleased with my service but the issue I've been having for months now, is still there.
9/26/2024
Nick R. VERIFIED CUSTOMER
Ryan was very motivated and did a good job
Really appreciated his honest effort and the fact he did not oversell
Definitely one of the best service experiences I’ve had so far as a long time customer ????????
9/26/2024
Marion H. VERIFIED CUSTOMER
Chuck was great
9/26/2024
Thomas M. VERIFIED CUSTOMER
Very pleased with Ryan and your service!
9/26/2024
Christopher T. VERIFIED CUSTOMER
Great as always, thanks to all that make that happen
Keep up the good work