Each time I bring my car in for service and the tires are rotated, the tire pressure gets adjusted which is fine but pressure is different in all 4 tires by as much as 2 psi. This will cause uneven wear on the tires and affect the gas mileage as well. I adjust the pressure to the correct psi each time after I arrive home. I shouldn’t have to do this each time. Maybe it’s an equipment issue or possibly a training topic.
9/24/2024
Linda B. VERIFIED CUSTOMER
Tuscaloosa Toyota has an excellent service department. The technicians have been trained well and I would recommend them to anyone.
9/24/2024
Wesley M. VERIFIED CUSTOMER
Will gave me all the information I requested on my vehicle and made recommendations on several things that needed attention. He was not pushy, and was open and honest. Great employee.
9/24/2024
Celestine M. VERIFIED CUSTOMER
Great job!!!
9/24/2024
Callie S. VERIFIED CUSTOMER
Jeremy was very polite and professional. He did a wonderful job helping me. I will be requesting his help next time schedule service for my vehicle.
9/24/2024
Erlinda M. VERIFIED CUSTOMER
Yes TJ understand me ,I’m satisfied
9/24/2024
Deborah B. VERIFIED CUSTOMER
Will was excellent today, just as he was last time I had my car serviced Very pleased. Thanks.
9/24/2024
Linda K. VERIFIED CUSTOMER
Very satisfied.
9/24/2024
MAGGIE J. VERIFIED CUSTOMER
Mr. Fisher was very friendly and helpful. I’m also grateful for Mr. Baker because he was my sales rep. When my vehicle wouldn’t start I called Mr. Baker and he told me what he thought was wrong but to bring it on it. Mr. Fisher was there and he checked it out and it was exactly what Mr. Baker said. I’m thankful for all of the help that I received.
9/24/2024
Keyani W. VERIFIED CUSTOMER
Sometimes it take a while, but I usually come prepared to stay and want. TJ always provide good customer service.
9/24/2024
Merita D. VERIFIED CUSTOMER
Appreciate the help I always receive when I have a problem with my vehicle.
Chuck is an outstanding employee. He makes sure my problems are solved and car repaired in a timely manner.
9/24/2024
Ian M. VERIFIED CUSTOMER
Chuck has taken very good care of our Family for many years and has always does a great job!
9/24/2024
Paula B. VERIFIED CUSTOMER
Everyone was nice and Ryan answered all my questions. Thank you
9/24/2024
Paula B. VERIFIED CUSTOMER
Everyone was nice and Ryan answered all my questions. Thank you
9/24/2024
Donald S. VERIFIED CUSTOMER
Mr Sansing did an excellent job. He explained everything fully. Answered all my questions. He is an asset to your company.
9/24/2024
Robert B. VERIFIED CUSTOMER
Excellent
9/24/2024
Tamatha A. VERIFIED CUSTOMER
Will was very nice and professional
Great experience
9/23/2024
Christina H. VERIFIED CUSTOMER
Will was friendly and the service was efficient!! Great first time experience.
9/23/2024
Donald M. VERIFIED CUSTOMER
Thank you guys so much for the hospitality I felt like a guest there rather than a person getting service work I really appreciate it and again thank you.