Ryan Engleman was fantastic. From the time I pulled into the service area, he was very attentive. He even called me to go over some minor issues that needed attention to my car after the technician evaluated it and gave recommendations. He was very thorough and explained everything in a manor I could understand exactly what was needed. Please give Ryan my sincere appreciation.
9/8/2024
Larry I. VERIFIED CUSTOMER
Always a great job...I appreciate your dealership customer concern.
9/8/2024
Travis B. VERIFIED CUSTOMER
Jeremy did a fantastic job as always.
9/7/2024
Mary P. VERIFIED CUSTOMER
Chuck is the BEST!! We trust his recommendations and stay with Tuscaloosa Toyota because of his excellent service
9/7/2024
Lal N. VERIFIED CUSTOMER
The service advisor was not very helpful. In the past when I was there, I would be greeted nicely and after the inspection or service, the advisor would come to me and explain everything nicely whatever the situation was. But this time, I had to wait for a long time even after my car was done and he would not come to me rather I had to ask the cashier about him and find him after waiting for another 5 minutes. Even after speaking to him I had ask him what was the problem and where my car was. I had been in the dealership multiple times but this is the first time I was not happy.
9/7/2024
Walter T. VERIFIED CUSTOMER
Very satisfied
9/7/2024
Janet P. VERIFIED CUSTOMER
Brenton was very helpful and friendly.
9/7/2024
Patricia P. VERIFIED CUSTOMER
Ok thanks
9/7/2024
Angela F. VERIFIED CUSTOMER
I have been a customer of Tuscaloosa Toyota for 25 years. Steve Woods is one of the main reasons that Tuscaloosa Toyota has my loyalty. He is honest and trustworthy.
9/7/2024
Caroline W. VERIFIED CUSTOMER
First service at Tuscaloosa Toyota and it was a great experience!
9/7/2024
James D. VERIFIED CUSTOMER
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9/7/2024
Travis H. VERIFIED CUSTOMER
Mr.Fisher is one of, if not, the best service advisors at Toyota and deserves a raise.
9/7/2024
Dan T. VERIFIED CUSTOMER
As always service was excellent!
9/7/2024
Sandra Q. VERIFIED CUSTOMER
After leaving, on my way home, my car sputtered, started losing power and quit. Charging system and check engine light came on. I called Jeremy and he came right away. He called the service tech, Jeremy Long and he came also. They got the car cranked and followed me back to the shop. Within minutes, everything was checked and clear. I am so grateful for their exceptional customer service.
9/7/2024
Evelyn S. VERIFIED CUSTOMER
TJ was fair and did not try to convince me to do more than was necessary for my safety or car expense. I appreciate that. I will request him next time.
9/7/2024
Matt L. VERIFIED CUSTOMER
As a first time visitor, Brenton did a great job of diagnosing the vehicle and keeping me informed.
I will def return.