He is always nice. He takes extra time to explain to my husband by my phone as he is a spinal cord injury. That is a special person to do that.. ????
8/28/2024
Dan B. VERIFIED CUSTOMER
Very professional staff
8/28/2024
Yvonne B. VERIFIED CUSTOMER
Chad was my service tech. Told me my 2021 RX 350 Car Battery was “low”, he could replace it for $170, or, take it to Lexus as it’s under warranty and will be a free replacement.
I took it to Lexus Service Dept today.. spent most of my day traveling and waiting. I was told that there is nothing wrong with my Car Battery. Have their paperwork to confirm!
Paul Hardin is aware of this!
I am extremely upset, and disgusted!
A fallacious lie, that created concern, unnecessary time taken!
I should be recompensed for the above!
Eve Boyle
8/28/2024
Willodean H. VERIFIED CUSTOMER
Very nice man helped me with my car. My car run better. Did not have to wait to long
8/28/2024
Jarrod C. VERIFIED CUSTOMER
Thanks for the great service in a timely manner.
8/28/2024
Jennie J. VERIFIED CUSTOMER
Well satisfied
8/28/2024
Pat P. VERIFIED CUSTOMER
Yeah, Steve did a great job as always. He worked with us before with the car service at the Tuscaloosa Toyota always get good service there will recommend them.
8/28/2024
Shiann J. VERIFIED CUSTOMER
Thank you for taking great care of me and my car!
8/28/2024
Shirley T. VERIFIED CUSTOMER
Chad always takes very good care of me and my vehicle every time. Thank you
8/28/2024
Anna J. VERIFIED CUSTOMER
Jeremy Beck is my go to on all my vehicles for myself and family. He is the best service advisor and always a pleasure to work with.
8/28/2024
Wanda R. VERIFIED CUSTOMER
Ryan was very helpful
8/28/2024
Joann B. VERIFIED CUSTOMER
He was very respectful of me and I appreciate it.
8/28/2024
Billy Y. VERIFIED CUSTOMER
Thanks for prompt and friendly service.
Amelia Yessick
8/28/2024
Kevin A. VERIFIED CUSTOMER
Chad is very friendly and helpful. I didn’t have to wait too long and they did a great job!!!