Search

Real Reviews from VERIFIED CUSTOMERS
JAYNE D. VERIFIED CUSTOMER
Chad is always professional and helpful.
8/21/2024
Michael M. VERIFIED CUSTOMER
All good!
8/21/2024
Aubrey W. VERIFIED CUSTOMER
Thank you for the great service today. This was my first time at the service department having the oil changed after buying my truck. The waiting area is very nice. I truly wish it didn't take so long, but I will schedule earlier in the day hence forth.
8/21/2024
Stanley S. VERIFIED CUSTOMER
Yes
8/21/2024
Marion H. VERIFIED CUSTOMER
Chuck is the best you got
8/21/2024
Quanedra G. VERIFIED CUSTOMER
TJ was great, communicative, and patient.
8/21/2024
Steven G. VERIFIED CUSTOMER
Jeremy was excellent at communicating and working to solve our issues We prefer working with him
8/21/2024
Jennifer D. VERIFIED CUSTOMER
Chad rocks
8/21/2024
Vicky D. VERIFIED CUSTOMER
Chad went above and beyond to help someone passing through town. It was so appreciated.
8/21/2024
Allen W. VERIFIED CUSTOMER
Did a great job. Good communication.
8/21/2024
Joshua B. VERIFIED CUSTOMER
Great service. I was well informed of what needed to be done and updated often. Thanks!
8/21/2024
Susan C. VERIFIED CUSTOMER
Actually Steve helped me because Chad was on the phone. Steve was great
8/20/2024
Jessie H. VERIFIED CUSTOMER
Ok!
8/20/2024
MARY ANN. VERIFIED CUSTOMER
service writer and mechanic were both friendly, polite, courteous and knowledgible. AND with a smile. Thank you.
8/20/2024
LINDA D. VERIFIED CUSTOMER
Awesome service
8/20/2024
Joyce H. VERIFIED CUSTOMER
Regular mtn, tire rotation. Appt 10am. 11:30 I was advised tires were off my van & I had a nail in one. 90 minutes after appt tires came off my van. Unacceptable to have this long a while, then wait again while tire was patched.2 1/2hours to get my tires rotated.
8/20/2024
Deborah F. VERIFIED CUSTOMER
I have never had a problem with Toyota Tuscaloosa and they will remain my service center of choice. Thank you.
8/20/2024
Jana B. VERIFIED CUSTOMER
We had the 7:00am time slot appointment and we were there almost 3 hours! Totally unacceptable!!!
8/20/2024
Margaret J. VERIFIED CUSTOMER
Two hours and 15 minutes is too long to wait just for tire rotation. It sat out in fourt 15 min and I got tired of waiting and went and ask why they had not told me it was finish . She sent me to TJ and he said he was busy checking people in. I just felt that was too long to have to wait. The last time I had tire rotation was 30 minutes top.
8/20/2024
Mark Rose. VERIFIED CUSTOMER
Timely and professional!
8/20/2024