Steve listens to understand what is important to me. He asks questions to clarify services requested, offered helpful tips to optimize maintenance of our vehicles. Steve listens and delivers; I find him pleasant, helpful and trustworthy.
8/10/2024
David C. VERIFIED CUSTOMER
I'm still experiencing some of the same issues that I brought it in for I was trusting that my issues would get resolved I would like to know if I could get the issues resolved
8/10/2024
Kristi M. VERIFIED CUSTOMER
The service message wasn’t reset and the windshield fluid wasn’t refilled. I sure hope the oil got changed!
8/10/2024
John B. VERIFIED CUSTOMER
Great prompt service.
8/10/2024
Laura G. VERIFIED CUSTOMER
Jeremy was great as always! He is very helpful, responsive and respectful. It’s always a pleasure to bring my car to Tuscaloosa Toyota for service and especially to Jeremy.
8/10/2024
Johnny W. VERIFIED CUSTOMER
Super fast and friendly service
8/10/2024
Lucy F. VERIFIED CUSTOMER
Thank you!
8/10/2024
William M. VERIFIED CUSTOMER
Steve Woods is a great service provider
8/10/2024
Harold P. VERIFIED CUSTOMER
Tuscaloosa Toyota has always treated me well. I like the people there and it’s a main reason that I and my family have for many years continued to buy vehicles there and have those vehicles serviced there.
8/10/2024
Kameron L. VERIFIED CUSTOMER
I asked about my wife tires that Tuscaloosa Toyota patched and that is still leaking and was told very rudely that y'all don't cover patches. But my thing is if yall did the patch and it's leaking yall should fix it no questions. I was told I would have to pay 40 more dollar to get it corrected. And Chad was very rude about it
8/10/2024
Bharat B. VERIFIED CUSTOMER
Thank you for an excellent service.
8/10/2024
John W. VERIFIED CUSTOMER
Chuck and Steve are my go to service managers. Always good responsiveness. Yes, Chuck did good, as expected.
8/10/2024
Michael L. VERIFIED CUSTOMER
Great job, as always.
8/10/2024
Christopher H. VERIFIED CUSTOMER
Smooth operation. Well satisfied.
8/10/2024
Cassie B. VERIFIED CUSTOMER
Chad was very professional and easy to deal with! I would 10/10 recommend him as my service man!
8/10/2024
Travis B. VERIFIED CUSTOMER
Ryan and George both explained everything and walked me through what needed to be done
8/10/2024
Joe D. VERIFIED CUSTOMER
Everything went well today!
8/10/2024
LYNN S. VERIFIED CUSTOMER
Prompt, concise and courteous service from Chuck Sansing and his associate. Quick replacement of recalled stop lamp and a clear understanding of future moisture mitigation work.
8/9/2024
LYLE A. VERIFIED CUSTOMER
Ryan communicated exceptionally well. He was clear and very articulate. He gave me several options.. you should consider having him train new service coordinators