Tj, was my service guy. He is ALWAYS such a joy to work with. Tj is one of the main reasons I will always purchase Toyotas, because I’ve never received such amazing service. You team is so lucky to have him. If he ever leaves i don’t know what I would do. Let him know that he’s always a 10 out 10 in my book.
2/18/2025
James B. VERIFIED CUSTOMER
Steve Woods is the best! Promote him and raise his pay NOW!!!
However, with regards to the individuals who direct all these surveys: TERMINATE THEM ALL IMMEDIATELY! They are beginning to make me NOT want to purchase another Toyota next time , after buying Toyota products for my, and my family's) seven most previous car purchases.
2/18/2025
Martha L. VERIFIED CUSTOMER
Service checkin was quick. Waiting areas were nice clean and warm. Customer service personnel were kind and polite
2/18/2025
Deborah D. VERIFIED CUSTOMER
He's fantastic
2/18/2025
Deborah R. VERIFIED CUSTOMER
He works with me for my schedule and getting maintenance done! Thank you!
2/18/2025
Charlotte B. VERIFIED CUSTOMER
Thank you Jeremy for getting my car serviced today. You are always very dependable. I appreciate your help keeping me informed on everything. Also my wait time was not that long.
2/18/2025
Cheryl M. VERIFIED CUSTOMER
Great customer service.
2/18/2025
Kimberlye R. VERIFIED CUSTOMER
Thank you for always being so courteous and taking such good care of my car.
2/18/2025
Tiffany T. VERIFIED CUSTOMER
Everybody was amazing! Chase was nice and tried to help me his best! The guy that attended to my car when I first came in was great! He even remembered me when I came back to pick up my car! The lady at the desk was great!
My problem today was that I called and make an appointment for 10:15. They didn’t even pull my car in until 1:00. I didn’t get to pick up my car until 3 pm and that was because I told Chase I had to have it picked up at 3 whether it was done or not. I don’t understand why I made an appointment for 10:15 but it wasn’t done until 3. That is 5 hours! What is the point of an appointment? My husband is out of town this week so I had to call my grandparents to come an hour away to help me then they waited around for 5 hours. That is ridiculous!
2/18/2025
Stephen S. VERIFIED CUSTOMER
Thanks for being timely in my service. Ryan was wonderful explaining things to me.
2/18/2025
Wendolyn Q. VERIFIED CUSTOMER
No Comment
2/18/2025
Joe H. VERIFIED CUSTOMER
Everything went well he kept me updated
2/17/2025
Sharon K. VERIFIED CUSTOMER
My highest expectations were exceeded. Very happy with the service. Could not ask for a better service rep than Steve Woods. I depend on him and he always comes through.
Sincerely, Randy Key
2/16/2025
CHRIS C. VERIFIED CUSTOMER
Chad Watson was great! Service department has great customer service!
2/16/2025
Steven G. VERIFIED CUSTOMER
He is very easy to work with and provides good feedback. We enjoy working with him.
2/16/2025
Jason N. VERIFIED CUSTOMER
Great staff and worked me in and appreciate all that I deal with.
Neff
2/16/2025
Chad E. VERIFIED CUSTOMER
Steve Woods is excellent. He is straight forward and honest. I appreciate his experience and his outstanding customer service.