Great experience! Will Averett was very professional ; yet personable. I would ask for his help during a service in the future.
8/1/2024
William C. VERIFIED CUSTOMER
Told me nothing was wrong with the vehicle. Week later, the vehicle had a catastrophic failure
8/1/2024
Jimmy M. VERIFIED CUSTOMER
Great person, friendly knowledgeable and someone you can trust. I believe Jeremy is a great salesman. That’s why I like doing business with him.
7/31/2024
Darryl C. VERIFIED CUSTOMER
Steve Woods is always great . I trust Tuscaloosa Toyota to perform any important repairs on my truck and I live 2 hours away.
7/31/2024
Sharon C. VERIFIED CUSTOMER
He's always helpful
7/31/2024
Bernice H. VERIFIED CUSTOMER
Were satisfied.
7/31/2024
Cameron P. VERIFIED CUSTOMER
Chad and the service department took great care of me and my vehicle. I’m comfortable with continuing to conduct business with Tuscaloosa Toyota, Chad, and the Service Department.
7/31/2024
Donald S. VERIFIED CUSTOMER
The service was Good.
7/31/2024
Demetra B. VERIFIED CUSTOMER
I just needed tires rotated it only took a few minutes
7/31/2024
Mary Ann. VERIFIED CUSTOMER
Very good service.
7/31/2024
Jackson P. VERIFIED CUSTOMER
It just took too long. 2 hours for an oil change on a vehicle with a perfect inspection report is a long time. It takes too long from the point at which the service is completed to delivery of the vehicle to the customer. I’m not questioning the quality of the work or the level of customer service. I trust Tuscaloosa Toyota and everyone, including Brenton, was very nice and professional. Since all 3 of my Toyota vehicles (all purchased from you) are now outside of the ToyotaCare maintenance period, I have to decide whether to continue taking my vehicles to Tuscaloosa Toyota. The experience yesterday - 2 hours for an oil change - will make me strongly consider other options in the future.
7/31/2024
Darrell H. VERIFIED CUSTOMER
Completely satisfied customer. Fast service, professional staff and very nice and clean facilities. Text update was great although not necessary; before I could respond, my vehicle was ready.
ZERO complaints.
7/31/2024
Karen B. VERIFIED CUSTOMER
Steve is always professional yet personable. I appreciate him.
7/31/2024
Bruce B. VERIFIED CUSTOMER
Good Deal
7/31/2024
Carly S. VERIFIED CUSTOMER
Ryan has provided excellent customer service!
7/31/2024
Paralee W. VERIFIED CUSTOMER
TJ Cole was an excellent service advisor!
7/31/2024
Rudolph S. VERIFIED CUSTOMER
Very helpful and nice
7/31/2024
Teresa H. VERIFIED CUSTOMER
Thank you!
7/31/2024
Callie M. VERIFIED CUSTOMER
Thanks again Chuck for taking care of everything. The exemplary service we always receive at Tuscaloosa Toyota will always keep us coming back.
Sincerely,
Jeff Martin