Great job and very informative about what my car needed done. Very satisfied.
7/21/2024
Jimmy C. VERIFIED CUSTOMER
Chad was great. Service was great. Cost excessive
7/21/2024
Estes S. VERIFIED CUSTOMER
Steve Woods is excepllent!
7/21/2024
Lisa B. VERIFIED CUSTOMER
Chad was extremely helpful, easy to communicate with and super nice! He will continue to be my service guy!!
7/21/2024
Brenda P. VERIFIED CUSTOMER
The best service place is Tuscaloosa Toyota
7/20/2024
Penny F. VERIFIED CUSTOMER
I was impressed with Ryan.
7/20/2024
Sheila J. VERIFIED CUSTOMER
Thank you!
7/20/2024
Susan E. VERIFIED CUSTOMER
Thanks
7/20/2024
Robert H. VERIFIED CUSTOMER
Brandon did a wonderful job, answered all my questions and was bery honest.
7/20/2024
Justin S. VERIFIED CUSTOMER
Ryan is a great guy. It’s refreshing to meet someone who cares about their customers and goes above what is required to ensure their satisfaction. He and Chad are great examples of what customer service should look like
7/20/2024
Michael P. VERIFIED CUSTOMER
Steve has been my preferred service coordinator for several years. He is courteous and professional. I trust his recommendations on both my Toyota vehicles
7/20/2024
Jeremy C. VERIFIED CUSTOMER
Ryan is great! Very professional. Always takes care of us!
7/20/2024
Emily M. VERIFIED CUSTOMER
Wonderful service!!
7/20/2024
Richard L. VERIFIED CUSTOMER
Chuck Sansing was courteous and quick to get me checked in. Thank you!
7/20/2024
Angela J. VERIFIED CUSTOMER
Chad is awesome!!! I completely trust him and he is so sweet and nice. He is always smiling. It is a joy to come in and get my oil changed because I am treated so special.
7/20/2024
Andrea G. VERIFIED CUSTOMER
From the telephone call requesting assistance to the drive up, evaluation, & fix, the Toyota team made the experience reassuring. Thank you.
7/20/2024
William T. VERIFIED CUSTOMER
Ryan did an extremely good job. Everyone is always very friendly and helpful. It really is a pleasure doing business with Tuscaloosa toyota.
7/20/2024
David S. VERIFIED CUSTOMER
I noticed that my tires did not get rotated. None of the lugs or wheels had any hand or finger prints on them (they were all still evenly coated in dust and grime) meaning the service tech did not touch them. I also had a tire with a plug in it mounted on the driver side rear and that same tire is still there. I know I need new tires but I still paid for a rotation yet I did not receive that service. I would like a refund for that portion of the service at the very minimum.
7/20/2024
Darryl H. VERIFIED CUSTOMER
It was my first time visiting the office and I had several questions which were answered and explained thoroughly.