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Real Reviews from VERIFIED CUSTOMERS
Not-Provided D. VERIFIED CUSTOMER
Excellent service provided by Mr. Woods
7/18/2024
Justin I. VERIFIED CUSTOMER
Chad takes care of my and my wife’s vehicle. He does a great job.
7/18/2024
Amy E. VERIFIED CUSTOMER
The service provided was next level amazing. Ryan went above and beyond! He's the only one I trust to work on my vehicle cause he takes time and does amazing!
7/18/2024
Charles P. VERIFIED CUSTOMER
Service took much longer than anticipated.
7/18/2024
Mary A. VERIFIED CUSTOMER
Chad was awesome! I had an emergency with my 4Runner and he worked me into the schedule but the main thing was that he made me feel safe that my tire was fixed and he kept me updated throughout the process. He definitely is someone I would want to work with the maintenance of my vehicle.
7/17/2024
Clifton P. VERIFIED CUSTOMER
I had an appointment for a 15,000 mile service on my Crown at 10:30. It was after 12:45 before I got my car back.
7/17/2024
Bonnie S. VERIFIED CUSTOMER
Ryan is an exceptional young man. He was very courteous & efficient in assisting me with my car service.
7/17/2024
Edwin K. VERIFIED CUSTOMER
He was extremely courteous and helpful. Great experience.
7/17/2024
Christine G. VERIFIED CUSTOMER
Chad has a great sense of humor and made my time at Toyota fun.
7/17/2024
Meta B. VERIFIED CUSTOMER
Excellent service and on time. Well done!!
7/17/2024
Randall W. VERIFIED CUSTOMER
There were 2 questions. You should tell the truth.
7/17/2024
Dolores R. VERIFIED CUSTOMER
Mr. Steve Woods has been my Service Manager for many years. He’s always great; professional, honest and respectful.
7/17/2024
Kristy F. VERIFIED CUSTOMER
Always a pleasure working with Tuscaloosa Toyota and Jeremy Beck. He is prompt, polite, & always explains everything in a way I can understand with the needs of my vehicle. It is much appreciated since it is not always a pleasure at other service departments in our town. Thank you!!
7/17/2024
Ann H. VERIFIED CUSTOMER
Always appreciative of service at Tuscaloosa Toyota with Steve Woods!
7/17/2024
Julie R. VERIFIED CUSTOMER
Chad is very friendly, professional and takes great care of customers. After we left the car was skipping a little so we came back. Chad was right on it. Took to the me mechanic and they checked it out. We were back on the road in less than 15 min.
7/17/2024
William U. VERIFIED CUSTOMER
Longtime Steve Woods / Toyota customer. Very satisfied with the professional relationship.
7/17/2024
Lacee A. VERIFIED CUSTOMER
We still owe 18,200
7/17/2024
Hannah B. VERIFIED CUSTOMER
Chad is the best!
7/17/2024
Bridgette D. VERIFIED CUSTOMER
Very Satisfied!
7/17/2024
Cathy G. VERIFIED CUSTOMER
Your new notification from the technician by text is very confusing. Trying to pull up each page and no where did it say the blue box was required to to be filled even iig you don’t have any comments. Therefore, yesterday my experience was extremely longer than I should have been. I would think your rep should come and explains everything in person. From the others around me in the waiting area seem to fill the same way.
7/17/2024