He was very good at taking care of my car and keeping me informed about the work being done
7/15/2024
Sarah W. VERIFIED CUSTOMER
Mr. Chuck is always very polite and helpful.
7/15/2024
Traci C. VERIFIED CUSTOMER
We had trouble with another dealership not honoring our extended warranty, but TJ handled it like a pro. Wonderful job. Thank you so much. Will be buying from Tuscaloosa Toyota from now on.
7/14/2024
Joseph R. VERIFIED CUSTOMER
Yes I got my truck back,washed off the undercarriage .After running it for a while, parked on some clean concrete and there was no oil leaking anywhere .I was very happy about that ! Thank you for your good work Sincerely Joseph R
7/14/2024
Jeff K. VERIFIED CUSTOMER
Excellent service department, Ryan is an excellent customer care technician and the best I have ever had the pleasure to work with. Honest and forthcoming, he alone has already won my trust and business. Thanks, Robert Keasler.
7/14/2024
Michael C. VERIFIED CUSTOMER
Arrived a little early. Service crew got me in early. Service/maintenance performed a little quicker than expected. Overall, a very good experience.
7/14/2024
Joseph A. VERIFIED CUSTOMER
Thank you.
7/14/2024
Laurie L. VERIFIED CUSTOMER
Ryan is amazing!
7/14/2024
Karolyn S. VERIFIED CUSTOMER
I didn’t have an appointment and was told by service dept rep that they weren’t taking any drive ins as full but offered to call Chucks phone m. Chuck immediately answered the phone and said that they always take an urgent request such as a battery concern. Chuck reassured me that it was ok and they would get back to me shortly. Chuck offered the details of battery options and his recommendation and why he felt a particular battery was the best solution for me. I appreciate his making me feel good about adding to their Saturday workload! Thank you Chuck and Tuscaloosa Toyota.
7/14/2024
Gloria Q. VERIFIED CUSTOMER
Brandon was great ????????
7/14/2024
Angela W. VERIFIED CUSTOMER
Steve was very friendly and professional. The wait time was great and the service was awesome. Would definitely travel again to receive service. Steve made it a very enjoyable experience.
7/14/2024
David H. VERIFIED CUSTOMER
As always, Chuck Sansing took great care of me and my Tacoma. Thanks!!!
7/13/2024
Jerry S. VERIFIED CUSTOMER
Did a great job real professional.
7/13/2024
Stacey A. VERIFIED CUSTOMER
Your welcome
7/13/2024
Dovel R. VERIFIED CUSTOMER
Steve is the best. Very dependable.
7/13/2024
Reba T. VERIFIED CUSTOMER
Chuck was so helpful and explained everything to me.