Chad is absolutely the best! I love working with a service advisor I can trust completely. Not only is he very knowledgeable about the workings of my cars, he is delightful to deal with. Tuscaloosa Toyota should feel lucky to have Chad in the service department. He is a big reason I continue to service my cars at the dealership. Thank you!
2/15/2025
Michael W. VERIFIED CUSTOMER
Chase was excellent he made me feel very comfortable and I feel like he really cared about my needs. I am happy with my service and I hope to get Chase again next time I’m in he’s very well mattered young man..
2/15/2025
Kelly W. VERIFIED CUSTOMER
100 percent satisfied!!
2/15/2025
Pauline E. VERIFIED CUSTOMER
Satisfied customer
2/14/2025
Joyce H. VERIFIED CUSTOMER
I'm happy with the service experience.
2/14/2025
Rachael S. VERIFIED CUSTOMER
Tj was very professional and understanding when I argued on the cost of a repair. He got a manager for me, Dustin, who worked with me to get the repairs I needed in a timely and cost effective way. Thank you TJ and Dustin for working with me today.
2/14/2025
Ollie W. VERIFIED CUSTOMER
Steve Woods is always nice and friendly to me and he’s a great person every since I’ve met him. Thanks for taking me early today.
2/14/2025
Traci B. VERIFIED CUSTOMER
My car was in for a recall. The experience was so easy.
2/14/2025
Pat P. VERIFIED CUSTOMER
The work on my car was done in a timely manner
2/14/2025
Jeffrey R. VERIFIED CUSTOMER
Chase was very helpful and quick to respond.
2/14/2025
Princess S. VERIFIED CUSTOMER
Ryan has great customer service and does a great job explaining everything to you!
2/14/2025
Dawn K. VERIFIED CUSTOMER
Chase was very professional and polite - great job!!
2/14/2025
Cheryl F. VERIFIED CUSTOMER
I was told after I declined services that they were required for me to maintain my warranty and that now it was voided. I didn’t have time to add services today but had I realized they were required for warranty purposes I would have reconsidered and tried to do the required services.
2/14/2025
Mark D. VERIFIED CUSTOMER
Chad has always treated me very fair.
2/14/2025
Wayne C. VERIFIED CUSTOMER
Good job in a timely manner
2/14/2025
Lynn G. VERIFIED CUSTOMER
we will come back again
2/14/2025
Ann K. VERIFIED CUSTOMER
Steve Woods is always very accommodating and professional! I feel very grateful my Forerunner is in good hands!!
2/14/2025
Lisa L. VERIFIED CUSTOMER
All went well. Everyone was very friendly and courteous. Service did not take long.
2/14/2025
Brian W. VERIFIED CUSTOMER
Thanks
2/14/2025
Amy H. VERIFIED CUSTOMER
Jeremy always takes such good care of me! He made sure they got my car fixed quickly so that I was only out of a vehicle for one day. Jeremy is the reason I am still driving a Toyota! Great customer service!!