Called Chuck to see about a battery. He said he would call me back.
How many times have we been told that & never receive a call back. He called me back said he was checking & called me back with information about the car & battery!! Said they have it in stock & would be able to install it while we waited!!
That is the service we all want but, never get!!
Extremely pleased every time we take 1 of our 3 Toyotas in for service & Chuck greets you before you can open the door!!
2/13/2025
Terence B. VERIFIED CUSTOMER
Awesome
2/13/2025
Melissa F. VERIFIED CUSTOMER
Very nice & helpful. Didn't take long @ all
2/12/2025
Frederick P. VERIFIED CUSTOMER
Leave seats where they are adjusted to!!!!
2/12/2025
Jesse D. VERIFIED CUSTOMER
Car was ready faster than expected.
2/12/2025
Craig M. VERIFIED CUSTOMER
I enjoyed doing business with Will..I appreciate that all parts came in on a timely basis I look forward to having my Lexus ES for many more years to come.
2/12/2025
Thomas B. VERIFIED CUSTOMER
Pleased with my service time today.
2/12/2025
Susie C. VERIFIED CUSTOMER
Ok
2/12/2025
Julie R. VERIFIED CUSTOMER
Chad always does a great job. He always answers me back quickly if he isn’t available at the moment I contact him.
2/12/2025
Janice P. VERIFIED CUSTOMER
Mr. Woods was very polite, courteous and knowledgeable. He answered questions I had and made me feel valued as a customer.
2/12/2025
Kenneth N. VERIFIED CUSTOMER
Very nice meet me at my car , kept me informed about what was going on with my vehicle . Also informed me of things that were needed to be done on my vehicle the next time I came in for service. He was very helpful and informative. I will ask for him my next visit.
2/12/2025
Edna J. VERIFIED CUSTOMER
Great service!!!
2/12/2025
Jay H. VERIFIED CUSTOMER
Chase was polite, he was an effective communicator and answered my questions satisfactorily.
2/12/2025
Courtney A. VERIFIED CUSTOMER
I was in/out within an hour. They addressed my needed repairs through the communication link provided when I arrived. My experience was pleasant and didn’t feel pressured to approve repairs identified during my visit.
2/12/2025
Marylin G. VERIFIED CUSTOMER
Always a pleasure
2/12/2025
Toni R. VERIFIED CUSTOMER
Chad is always super helpful and kind and greets me with a smile! He knows I have a lot going on right now and got me in and out quickly and yet still took time to check on me and be chat.