TJ did a wonderful job helping me. I truly appreciate his attention to details and making all customers feel special. TJ went above and beyond to help me. Thanks again TJ!
5/25/2024
Timothy B. VERIFIED CUSTOMER
He never came to meet me when I got there to pick up my truck. There were several people coming and leaving while I waited. Another person noticed me waiting and ask if I was there to pick up and went to get my car. Never saw TJ!
5/25/2024
Brian B. VERIFIED CUSTOMER
Fast and courtesy service
5/25/2024
Ard Inc. VERIFIED CUSTOMER
Great visit
5/25/2024
Lisa W. VERIFIED CUSTOMER
The service Tuscaloosa Toyota has been really great and thanks for outstanding service.
5/25/2024
Tonya J. VERIFIED CUSTOMER
Brandon and his team always does a good job and makes sure I am taken care of
5/25/2024
Robert S. VERIFIED CUSTOMER
Very knowledgeable and friendly service. Very pleased! Thank you!
5/25/2024
Carla H. VERIFIED CUSTOMER
Jeff is very courteous and professional.
5/25/2024
George J. VERIFIED CUSTOMER
Very satisfied
5/25/2024
Tammie S. VERIFIED CUSTOMER
Had a 2pm appointment..arrived about 1:35...did not get my 4Runner back until 5:58pm ..not acceptable! No updates until I complained to the lady walking around checking on everyone. Exactly what I wanted to do on a Friday evening.... Most employees left before I did.
5/25/2024
Philip F. VERIFIED CUSTOMER
Excellent customer service! I really appreciate Jeff Elmore and his attentiveness to clients and automotive needs.
Best regards,
Philip F
5/25/2024
Joan H. VERIFIED CUSTOMER
My car had been there since 8:10 am. I had gone and played 9 holes of golf, expecting my car to be ready for me to take it home. I was concerned when the text I received from my service advisor identifying my car A few years ago, another car was brought up as my car.When my car was found,identified, the had not been done on it.
5/25/2024
William H. VERIFIED CUSTOMER
Very professional
5/25/2024
Kevin M. VERIFIED CUSTOMER
Chad goes all out to explain what being done to my vehicle. He is friendly and never condescending when I ask questions. In fact he is the reason I will continue to return for service at Tuscaloosa Toyota when it is due. I feel I can trust him to be honest about what I should get done to continue driving a solid vehicle with no problems.
5/25/2024
Hunter J. VERIFIED CUSTOMER
Ryan was extremely helpful in every way, can’t thank him enough for all he did and his thorough work
5/25/2024
Bonnie W. VERIFIED CUSTOMER
The work was completed in a reasonable amount of time and I was kept up to date with the work
5/25/2024
Wanda W. VERIFIED CUSTOMER
Well done
5/24/2024
Ahmad I. VERIFIED CUSTOMER
Steve Woods and your service team is great....
Steve is absolutely fantastic person to work with..
Thanks...
5/24/2024
Jim B. VERIFIED CUSTOMER
In and out in record time! Great job and I actually kept a business card for once.