Jeremy explained what was wrong with my car
He knows his job and very friendly and respectable. He does a great job with his customers.
5/24/2024
Jack T. VERIFIED CUSTOMER
Thanks ????
5/24/2024
Loretta H. VERIFIED CUSTOMER
He was very helpful. He explained the problem of my vehicle so I can understand what was going on. He was very professional
5/24/2024
Nathan R. VERIFIED CUSTOMER
No comment at this time.
5/24/2024
Lucrecia N. VERIFIED CUSTOMER
I came in for a 5,000 mile check up which this time would be tire rotation only. I was told it would take one hour to one hour fifteen minutes. An hour and a half later I checked on it and was told it was still sitting there. An hour and forty five minutes later a woman was walking around asking if everything was good. I said no. I told her how long I had been there and she said she would check on it. She never came back. One hour and fifty seven minutes after I brought it in it was ready. Not only do the service people move my car seats up so close I about knock my kneecaps off every time, but this time items from my glove box were dumped out on the floor board. I asked about that and was told they had to check something in the glove box and if it was full they would have had to move things. This is the first time in fifty years of my husband and I buying and having cars serviced at Toyota that items were thrown in the floor board. And the purse/lunchbox that had been on the floorboard was turned upside down in the front seat. I was definitely not impressed with all this today.
5/24/2024
Tracee P. VERIFIED CUSTOMER
Everyone is always very friendly and helpful. Chad is the best. He gets me in and out quickly and is always very professional. I only take my car to Tuscaloosa Toyota even though I drive from Montgomery
5/24/2024
Kenneth H. VERIFIED CUSTOMER
Really enjoy working with Ryan Engleman. Great customer service and has always answered any questions I have had regarding my vehicle.
5/24/2024
Ronnie L. VERIFIED CUSTOMER
Jeremy always does a great job!
I appreciate him very much!
5/24/2024
Edward A. VERIFIED CUSTOMER
Easy to work with
5/24/2024
Nayel Mohammed. VERIFIED CUSTOMER
Very good service and great customer service
5/24/2024
Victor M. VERIFIED CUSTOMER
I still here the rowing noise, the technician stated that he didn’t see anything wrong
5/24/2024
Wendy S. VERIFIED CUSTOMER
Chad is wonderful. Really enjoying with him. He always makes sure the work is completed perfectly.
5/24/2024
Paula B. VERIFIED CUSTOMER
Jeremy Beck took excellent care with the service provided on our car. Thank you!
5/24/2024
Brenda S. VERIFIED CUSTOMER
Excellent job.
Steve Woods is great.
Always answers your questions.
Thanks
5/24/2024
Rachel G. VERIFIED CUSTOMER
Always satisfied with the service!
5/24/2024
Catherine C. VERIFIED CUSTOMER
I had a pleasant experience.
5/23/2024
Samuel G. VERIFIED CUSTOMER
Excellent representative for the service I have received at Toyota as always. Thank you!
5/23/2024
Marcus C. VERIFIED CUSTOMER
The brakes noise is worse than when I first came in today.I will be back in tomorrow morning. The tires on right side were not rotated.I paid for tire rotation.