Jeremy is fantastic and such a pleasure to work with. He always returns my calls in a timely manner, follows up when he says he will, thoroughly answers my questions, and is very kind and professional. Jeremy is the best service advisor I’ve ever had and I’ve had several Toyota vehicles serviced at other dealerships.
5/18/2024
Julie Ann. VERIFIED CUSTOMER
Jeremy was the best.
5/18/2024
Brian J. VERIFIED CUSTOMER
Multiples times have received vehicle with grease stains on seats and door panels. More care must be taken
5/18/2024
Gene B. VERIFIED CUSTOMER
Excellent
5/18/2024
James W. VERIFIED CUSTOMER
Good job
5/18/2024
Randy B. VERIFIED CUSTOMER
Tuscaloosa Toyota has always taken care of me . Chad Watson is very nice and professional . Always a pleasure .
5/18/2024
Wesley M. VERIFIED CUSTOMER
I received a text earlier from my multi point inspection. The technician recommended changing my cabin and air filter in the video. This was not done today from what I can tell on my paperwork. I would suggest, for those like myself that have the service plan, to go ahead and change those out.
5/18/2024
Jackie J. VERIFIED CUSTOMER
Paul Harbin is the best
5/18/2024
Randy C. VERIFIED CUSTOMER
Long wait; but unforeseen issues
5/18/2024
Kenneth L. VERIFIED CUSTOMER
Steve is great. Tuscaloosa Toyota is great!!
5/18/2024
Josh B. VERIFIED CUSTOMER
Great job, quick and painless in me not having to set foot in dealership after service except to pick up
5/18/2024
Monica Y. VERIFIED CUSTOMER
Thanks for servicing my vehicle!
5/17/2024
Barbara S. VERIFIED CUSTOMER
I don't know what I would do without Steve Woods managing my needs for our vehicles; he is friendly, courteous and even remembers my name and my son's names! All your customer service rep's should be trained by Steve. My husband and I trust his recommendations. I have had others help me who were not friendly, courteous or even accurate in their estimate-if it were not for Steve, I would go somewhere else. He needs a raise!! But not soo much that he retires!! Thanks Steve!
5/17/2024
Not-Provided M. VERIFIED CUSTOMER
Did a great job
5/17/2024
Roderick H. VERIFIED CUSTOMER
N/A
5/17/2024
Lucian A. VERIFIED CUSTOMER
very kind and personable also very informative and efficient