Chad always does a good job of explaining issues and giving good feedback as to scheduling repairs from a budgetary perspective. Such as a weak battery, “you can probably wait to replace it until your next oil charge, just keep an eye on it”.
2/12/2025
Jimmy M. VERIFIED CUSTOMER
Very good
2/12/2025
Marion M. VERIFIED CUSTOMER
Chad always takes good care of me when I bring my car in for service.
2/12/2025
Kamden B. VERIFIED CUSTOMER
Ryan was very kind and helpful!! I would highly suggest him to anyone that needs help with service!
2/12/2025
Joy S. VERIFIED CUSTOMER
I love my vehicle. Everyone was so helpful and pleasant. Thank you!
2/12/2025
Khalil M. VERIFIED CUSTOMER
Jeremy Beck is trustworthy and I wouldn't bring my vehicle to be serviced without Him being there anymore. I came oneday when Jeremy Beck was off and got the car serviced but it wasn't done right. Jeremy Beck is the best person to get the job done right. Thank you so much.
2/11/2025
Jamila S. VERIFIED CUSTOMER
I was told I needed an alignment as my car veers to the left. However few days after my car is veering to the left more than it did.
2/11/2025
Andrea H. VERIFIED CUSTOMER
Great service
2/11/2025
Kristi D. VERIFIED CUSTOMER
Chuck is the GOAT.
2/11/2025
Dorothy M. VERIFIED CUSTOMER
Courteous and efficient customer service
2/11/2025
Janet M. VERIFIED CUSTOMER
It's all good ????
2/11/2025
Brandee B. VERIFIED CUSTOMER
Will Averette greeted me with a huge smile when I drove up to the service lane! He checked on me in the lobby while I was waiting and also came to explain everything to me about my vehicle inspection report. He made sure I didn’t wait longer than the hour expected. He walked me to my car and opened the door for me like a pure gentleman. I was completely satisfied with the service I received!
2/11/2025
Susan J. VERIFIED CUSTOMER
Garrett was extremely knowledgeable and helpful.
2/11/2025
Susan W. VERIFIED CUSTOMER
TJ Cole is the best service person experience I’ve ever had at Tuscaloosa Toyota and I’ve been a customer for many years. I hope he’s there for many years to come cause I am truly spoiled after today and don’t want anyone else.
2/11/2025
Sharyn C. VERIFIED CUSTOMER
Service was great & professional
2/11/2025
William R. VERIFIED CUSTOMER
Quick fast service for not having a appointment, job well done
2/11/2025
Komal J. VERIFIED CUSTOMER
They did not clear the maintenance required soon from the system. Sprayed something on the front windshield, rear view mirror and both the front door windows. I’m still having a hard time cleaning it.