Thank you guys for your work on my car It's really appreciated.
1/29/2025
Trisha S. VERIFIED CUSTOMER
The service was fast, thorough and in plain English.
Will did a great job and was friendly yet professional.
Communication was handled very well. I'm a teacher and cannot answer texts or calls during class time. I felt the diagnostic service was helpful and worth the money. Thx
1/29/2025
Janice J. VERIFIED CUSTOMER
Only one thing. I was called to let me know to pick my car up after the inspection for the recall for passenger airbag. I was told my car did qualify for recall & they would have to order parts. When I went by to pick up my car, I was told it was ready to go & I said I understand you will call when the parts come in. No he said it has already been fixed. I told him about the call I had received & he showed me the receipt & again told me it was fixed. I said there was no way it was fixed because I was told it would be a four hour fix & it had only been about an hour & a half. I asked him to check & after a while, came back that it wasn't fixed. He showed me that the word "warranty" meant that it was fixed so they put the wrong thing on the receipt. This could have gone very wrong if I hadn't questioned and walked away thinking it was fixed.
1/29/2025
Smith'S S. VERIFIED CUSTOMER
Chad has taken great care of us on service! He always has a smile, so kind and respectful & explains everything perfectly. I appreciate him so much!
1/29/2025
Shandria M. VERIFIED CUSTOMER
Good service!
1/29/2025
Diane W. VERIFIED CUSTOMER
Great guy, very professional and helpful ????
1/29/2025
Renee R. VERIFIED CUSTOMER
Chuck is very friendly & though. He has always been there to answer my many questions. I would not trust anyone else with our service!!
Renee R
1/29/2025
Not-Provided A. VERIFIED CUSTOMER
Steve is the best! 5 star customer service everytime!
1/29/2025
Kimberly M. VERIFIED CUSTOMER
I had an excellent experience with Jeremy in the Toyota service department. From start to finish, he was polite, courteous, and thoroughly professional. He kept me informed every step of the way and made sure all my questions were answered. A true gentleman and a wonderful asset to the team. Highly recommend his service!
1/29/2025
Wanda H. VERIFIED CUSTOMER
Very nice man. Attentive.
1/29/2025
Tonya S. VERIFIED CUSTOMER
Appointment took 1.5 hours and I never spoke with Mr. Sansing.
1/29/2025
Glenda T. VERIFIED CUSTOMER
Job Well done ,all service been great
1/29/2025
Patricia C. VERIFIED CUSTOMER
Will was great young man and helped me a lot.
1/29/2025
Lonnie S. VERIFIED CUSTOMER
Great job!!! I’ll be back
1/29/2025
Tim P. VERIFIED CUSTOMER
Chuck always does a great job and it is certainly appreciated.
1/29/2025
Wes F. VERIFIED CUSTOMER
Took almost 3 hours, but I feel like the vehicle was throughly inspected as requested.
1/29/2025
Lensey S. VERIFIED CUSTOMER
Jeremy is the best! I won’t use another service associate.
1/29/2025
Roger R. VERIFIED CUSTOMER
Steve Woods always does a great job taking care of my service needs.
1/29/2025
Dedra D. VERIFIED CUSTOMER
Ryan was one of the most efficient service writer I have dealt with. Great customer service
1/29/2025
Billy H. VERIFIED CUSTOMER
As usual Jeremy delivered his usual professional performance. Working with him is like being with family!!