Took 3 hours to test and replace a battery on a 2006 Tundra. Come on meow Tuscaloosa Toyota! Y’all better than that…
1/22/2025
Paul W. VERIFIED CUSTOMER
Very professional
1/22/2025
Manning W. VERIFIED CUSTOMER
Thank you!
1/22/2025
Brenda P. VERIFIED CUSTOMER
NA
1/22/2025
Frederick P. VERIFIED CUSTOMER
Need to put all setting back to where they was. Did not like having to put them back to where we had them!
1/21/2025
Ahmad I. VERIFIED CUSTOMER
Steve is the best, I own four Toyotas, and one reason is the best dealer service.
Thanks
1/21/2025
Jason H. VERIFIED CUSTOMER
I specifically asked Chase Purdy to remove me from any phone communications today. He acknowledged that he understood me when we spoke on the phone immediately after my visit. Chase Purdy also tried to bill me for a service charge that I was unaware of, only at the end of my visit. That charge was vetoed by a manager. The service today regarding Chase Purdy was extremely low class on my first experience with Chase Purdy. I hope someone has the leadership to manage his actions before he costs the repair department their reputation.
1/21/2025
Gerry C. VERIFIED CUSTOMER
Thanks For The Friendliness.
1/21/2025
Maye L. VERIFIED CUSTOMER
Great service!
1/21/2025
Marcus C. VERIFIED CUSTOMER
The service and attention I received today was excellent.
1/21/2025
Gloria W. VERIFIED CUSTOMER
I am concerned about the tires, with only 23,thousand miles and so out of Alignment! Ive thought a lot about this and I am truly convinced. That my tires have not been rotated enough. I am still concerned : But Chad I do trust that y’all will give a good deal for my tire replacement. Thanks .
1/21/2025
Eloise W. VERIFIED CUSTOMER
Satisfied with the service,and he was very polite and let me know everything that was done to my vehicle and call me at a timely manner that my car was ready to pick up.
1/21/2025
Richard H. VERIFIED CUSTOMER
Very knowledgeable all business the loaner car was nice
1/21/2025
Lonnie W. VERIFIED CUSTOMER
Good Service. Very Knowledgeable
1/21/2025
Lenora P. VERIFIED CUSTOMER
Garrett was awesome, want him as my consultant the next go round, I give him 10 stars ????
1/21/2025
Kimberly S. VERIFIED CUSTOMER
Steve is knowledgeable and efficient!
1/21/2025
Veronica H. VERIFIED CUSTOMER
Great professional services from Mr. Davis and customer rep meeting me in service drive up line.
1/21/2025
Lewis D. VERIFIED CUSTOMER
Yes, Garrett was great. He made sure I was understood the results of the service and handled one problem concerning my tailgate and explained the warranty on my battery. Excellent! a