Chad Watson understands and truly provides customer service
1/7/2025
Kristi D. VERIFIED CUSTOMER
The people who work there are great, very helpful and professional. I just hate the automated system that leaves me to figure out what services to perform on my own. The reason I still get my services done with you, even though is quite a drive, is because I feel that your staff are helpful and knowledgeable. I hate that I now have to flounder on my own through texts and videos. It was very frustrating
1/7/2025
Harris T. VERIFIED CUSTOMER
TJ was great and professional. I didn’t have an appointment and he accommodated me. For those of us that are needing to work while we wait, a power strip located in some strategic areas would be awesome! Love the lounge area. Comfortable and has snacks!
1/7/2025
Nick C. VERIFIED CUSTOMER
Thanks
1/7/2025
Justin E. VERIFIED CUSTOMER
Excellent job.
Great service and communication
1/7/2025
Company T. VERIFIED CUSTOMER
Ryan is great to work with.
1/7/2025
John M. VERIFIED CUSTOMER
Ryan did a great job today. I was in for 110,000 mile service and was out in less than an hour.
1/7/2025
Sharon M. VERIFIED CUSTOMER
He was great.
1/7/2025
James G. VERIFIED CUSTOMER
What a great guy!
1/7/2025
Shayla M. VERIFIED CUSTOMER
Chad is the BEST! He is always on his game!
1/5/2025
Lee R. VERIFIED CUSTOMER
2-1/2 hours for a scheduled tire rotation is a bit much.
1/5/2025
Jimmy M. VERIFIED CUSTOMER
Continue the current path your on.
1/5/2025
Aaron E. VERIFIED CUSTOMER
Jeremy was great but the dealership needs to offer more coupons as service bill of $900.00 is excessive. I have been buying from Tuscaloosa toyota since 1999.
1/5/2025
Travis B. VERIFIED CUSTOMER
Everyone was very porfessional.
1/5/2025
JOAN H. VERIFIED CUSTOMER
Completely satisfied with Tuscaloosa Toyota and Jeremy Beck. He was informed , helpful, and extremely polite.
1/5/2025
Jordan M. VERIFIED CUSTOMER
Even though the issue I have is frustrating, Chad was straightforward, communicative and accommodating for the amount of time my truck was in. Would definitely recommend and will request him next time.
1/5/2025
Sarah Elizabeth. VERIFIED CUSTOMER
I felt that he was not as knowledgeable on my service plan and could not answer some of my questions about the battery on my key remote.
1/5/2025
Rhonda E. VERIFIED CUSTOMER
Satisfied
1/5/2025
Joseph M. VERIFIED CUSTOMER
Excellent service as always with very courteous personnel.
1/4/2025
Shleibra B. VERIFIED CUSTOMER
I am not satisfied with the usage of a set of tires that I purchased from Tuscaloosa Toyota and I was definitely not pleased with the explanation from Mr. DAVIS