Even though the issue I have is frustrating, Chad was straightforward, communicative and accommodating for the amount of time my truck was in. Would definitely recommend and will request him next time.
1/5/2025
Sarah Elizabeth. VERIFIED CUSTOMER
I felt that he was not as knowledgeable on my service plan and could not answer some of my questions about the battery on my key remote.
1/5/2025
Rhonda E. VERIFIED CUSTOMER
Satisfied
1/5/2025
Joseph M. VERIFIED CUSTOMER
Excellent service as always with very courteous personnel.
1/4/2025
Shleibra B. VERIFIED CUSTOMER
I am not satisfied with the usage of a set of tires that I purchased from Tuscaloosa Toyota and I was definitely not pleased with the explanation from Mr. DAVIS
1/4/2025
Tawanna J. VERIFIED CUSTOMER
Thank you, the customer service was excellent.
1/4/2025
Larry M. VERIFIED CUSTOMER
Courteous and well mannered.
1/4/2025
Janice G. VERIFIED CUSTOMER
I totally trust Steve to advise me on my car .
1/4/2025
Winston M. VERIFIED CUSTOMER
Chuck did a great job and they got me in and out quickly.. keep up the good work. Paul runs a tight ship in TUSC Toyota Service Dept
1/4/2025
Donald L. VERIFIED CUSTOMER
An oil change, tire rotation, cabin filter change and safety check should not take over 2 hours with an appointment.
1/4/2025
Rodney R. VERIFIED CUSTOMER
Always get the best care from Chad and Joey. I have depended on Joey for at least the last two decades and I am always appreciative of his abilities and knowledge.
1/4/2025
Jayne D. VERIFIED CUSTOMER
He is always helpful and attentive.
1/4/2025
William B. VERIFIED CUSTOMER
Steve is a keeper!
1/4/2025
Patricia G. VERIFIED CUSTOMER
Only thing is it took a little longer just to rotate my tores even though I had an appointment. I know it is busy this time of year though.
1/4/2025
Jeffrey J. VERIFIED CUSTOMER
Chad was excellent. 10/10. Extremely helpful. Professional. I was in and out in less than 1 hr. Positive experience. Guys like Chad will keep me coming back
1/4/2025
Kenneth J. VERIFIED CUSTOMER
Chad is very knowledgeable and professional.
1/4/2025
Emma F. VERIFIED CUSTOMER
Chase was super nice and helpful with what I need done to my car. I appreciate the great customer service!
1/4/2025
Barbara I. VERIFIED CUSTOMER
Thanks for excellent service.
1/4/2025
Joshua M. VERIFIED CUSTOMER
Servicing is great but it takes too long. The past 3 times I’ve come in for routine servicing (oil and filter changes) I end up waiting 3+ hrs.