As usual no complaints!! I’ve always had an expectational experience with Tuscaloosa Toyota service department!! You have excellent service department!!
1/4/2025
Jennifer A. VERIFIED CUSTOMER
Excellent customer service care.
1/3/2025
Betty S. VERIFIED CUSTOMER
We specifically asked for a check on air flow coming in we think from the back. Was not addressed!
1/3/2025
Dave M. VERIFIED CUSTOMER
Great job.
1/3/2025
Faron F. VERIFIED CUSTOMER
Great job
1/3/2025
Candice H. VERIFIED CUSTOMER
Very patient and helpful.
1/3/2025
Brad H. VERIFIED CUSTOMER
Always happy with service dept
1/3/2025
John G. VERIFIED CUSTOMER
Always so kind and friendly and HONEST!!
1/3/2025
James T. VERIFIED CUSTOMER
Jeremy was very helpful as always. Very dedicated to his job.
1/3/2025
Tykesha H. VERIFIED CUSTOMER
Ok
1/3/2025
Billie S. VERIFIED CUSTOMER
Goes above and beyond always
1/3/2025
Walter A. VERIFIED CUSTOMER
Keep up the good work.
1/3/2025
Rebecca P. VERIFIED CUSTOMER
Always professional service at Tuscaloosa Toyota. You guys are the best. Chase was personable, friendly, efficient and knowledgeable. Completely precious ????
1/3/2025
Ryan P. VERIFIED CUSTOMER
Ryan was very professional and knowledgeable. He answered all of my questions promptly with accuracy. The service itself was very quick and met all of my expectations. My vehicle loyalty will continue to stay with Toyota for the foreseeable future.
1/3/2025
Madonna H. VERIFIED CUSTOMER
Will is amazing. Took care of me from start to finish
. Such a nice young man. Y’all just need to get his tablet fixed because yall didn’t service the old Honda but my Cadillac
1/2/2025
Jackson B. VERIFIED CUSTOMER
Had specifically asked that the spare tire be aired....the light had been on a while and I was ready for it to be corrected. As I checked out, I was told the tire had been serviced. Once I got in the vehicle, the light was on, but I had to meet someone and could not wait for it to be serviced again. I did call and reported that it was not serviced as requested....it was a simple thing but I will have to make arrangements again...not the quality service that I had expected, not to mention the other 4 tires are registering 39/39/41/41 air pressure now....thank you for following up
1/1/2025
Ashley C. VERIFIED CUSTOMER
Nice work! We were in and out in less than an hour today.
1/1/2025
Amber A. VERIFIED CUSTOMER
Thank you for reaching out regarding my experience with Chad Watson's customer service. I sincerely appreciate the opportunity to provide feedback.
I am pleased to say that I was very satisfied with the service I received. Chad was friendly and easy to talk to, making the entire process feel comfortable. His prompt responses and willingness to go above and beyond truly stood out to me. I felt he was genuinely curious about my needs and worked diligently to ensure I was supported.
Thank you again for your attention to this matter. I look forward to our continued collaboration.
Best regards,
Amber A