Will is amazing. Took care of me from start to finish
. Such a nice young man. Y’all just need to get his tablet fixed because yall didn’t service the old Honda but my Cadillac
1/2/2025
Jackson B. VERIFIED CUSTOMER
Had specifically asked that the spare tire be aired....the light had been on a while and I was ready for it to be corrected. As I checked out, I was told the tire had been serviced. Once I got in the vehicle, the light was on, but I had to meet someone and could not wait for it to be serviced again. I did call and reported that it was not serviced as requested....it was a simple thing but I will have to make arrangements again...not the quality service that I had expected, not to mention the other 4 tires are registering 39/39/41/41 air pressure now....thank you for following up
1/1/2025
Ashley C. VERIFIED CUSTOMER
Nice work! We were in and out in less than an hour today.
1/1/2025
Amber A. VERIFIED CUSTOMER
Thank you for reaching out regarding my experience with Chad Watson's customer service. I sincerely appreciate the opportunity to provide feedback.
I am pleased to say that I was very satisfied with the service I received. Chad was friendly and easy to talk to, making the entire process feel comfortable. His prompt responses and willingness to go above and beyond truly stood out to me. I felt he was genuinely curious about my needs and worked diligently to ensure I was supported.
Thank you again for your attention to this matter. I look forward to our continued collaboration.
Best regards,
Amber A
1/1/2025
Ricky H. VERIFIED CUSTOMER
Good service done in timely manner.
1/1/2025
Electa D. VERIFIED CUSTOMER
Chad is awesome.
1/1/2025
James P. VERIFIED CUSTOMER
Efficient, informative, professional
1/1/2025
Paul G. VERIFIED CUSTOMER
Everything went smoothly and in a timely order .
1/1/2025
Deborah B. VERIFIED CUSTOMER
It was a very nice young man and he is explaining to me that about a cabin filter and showed me a picture that it didn’t need to be changed. He was a very honest person and thank you Garrison for helping me.
1/1/2025
Gregory G. VERIFIED CUSTOMER
Excellent service…good customer satisfaction
1/1/2025
James B. VERIFIED CUSTOMER
Very professional timely service
1/1/2025
Linda W. VERIFIED CUSTOMER
I was satisfied with the service thanks
1/1/2025
Sonya S. VERIFIED CUSTOMER
Very nice service attendant. Kept me informed.
1/1/2025
James C. VERIFIED CUSTOMER
The service manager was personable and straightforward. He was sensitive to the possibility of a larger than expected bill and was careful to leave the choice about optional services to me. He seemed trustworthy, which is something one always wonders about when presenting for automobile repair, especially at a dealership. He gave the impression of wanting to provide good service for a fair price. I think he may have helped me before. He seems like a good representative of your business.
1/1/2025
Stella G. VERIFIED CUSTOMER
Thanks
1/1/2025
Dana F. VERIFIED CUSTOMER
Thank you Chuck!
12/31/2024
Marcia I. VERIFIED CUSTOMER
Long wait time even with an appointment. More than 3 hours!
12/31/2024
Sherlaine P. VERIFIED CUSTOMER
Have service reps to listen to what the customer says. I spent 3 hours at the shop and only because the rep didn't have time to listen to what I was saying and trying to rush me.
12/31/2024
Anthony R. VERIFIED CUSTOMER
2 1/2 hours was too much for me
12/31/2024
Melanie P. VERIFIED CUSTOMER
I did not have to wait long, but I could tell that they were very busy. I felt like he was trying to get us in and out. Wasn’t as friendly as in the past.