Mechanic videos are useful and a nice innovation - would be much better if the mechanics could use a microphone near their face so the audio wouldn’t be dropping out due to lots of mechanical noises
3/4/2025
Catherine M. VERIFIED CUSTOMER
Very friendly and helpful. Customer service at its finest
3/4/2025
Dana R. VERIFIED CUSTOMER
Before today…I have never had to wait 2.5 hours to have my car serviced
3/4/2025
Annie W. VERIFIED CUSTOMER
JOB WELL DONE VERY SATISFIED
3/4/2025
William S. VERIFIED CUSTOMER
Took too long
3/4/2025
Bonita H. VERIFIED CUSTOMER
Very pleased ,
Thank you so much .
Bonita H
3/4/2025
Richard M. VERIFIED CUSTOMER
Great work as usual.
3/4/2025
Jill S. VERIFIED CUSTOMER
Jeremy is the BEST and he is the ONLY reason I still come to Tuscaloosa Toyota!!
3/4/2025
Danny W. VERIFIED CUSTOMER
Tuscaloosa Toyota is the best. Chad is a real professional. Always enjoy my visit to the dealership.
3/4/2025
Linda C. VERIFIED CUSTOMER
I was very pleased with the customer service I received and look forward to receiving the survey.
3/4/2025
Thomas P. VERIFIED CUSTOMER
I always call Steve Woods to handle my auto service because I appreciate
Steves honesty and professionalism in dealing
With his customers. I know Steve will treat me
and all of his customers the way he would want to be treated.
3/4/2025
Louie K. VERIFIED CUSTOMER
Jeremy Beck was Awesome!! He has everything lined up to get my truck back on schedule!! The showroom was very clean and the staff were very nice and helpful!!
3/4/2025
Lesley G. VERIFIED CUSTOMER
He was very polite!! He answered all my questions!! He did an awesome job!!! Hope to see him in the future.
3/4/2025
RACHEL K. VERIFIED CUSTOMER
Chad did great today!! Quick service and eager to help me out!
3/4/2025
Andrea H. VERIFIED CUSTOMER
Very professional
3/4/2025
Billy G. VERIFIED CUSTOMER
Awesome service center!!!
3/3/2025
Frederick B. VERIFIED CUSTOMER
My 7am appointment time was ignored until 9am. It is hard to understand how the rear rotors had to be replaced at 80k miles when well over 20k miles were highway miles on lone trips. My front rotors are fine. If the rear rotors were so bad is it that Toyota uses such poor quality parts that the rotors would fail that soon? If that is the case than I must change my idea of Toyota's worth or should I just change my vehicles place of repair ?!!
3/3/2025
Lana K. VERIFIED CUSTOMER
My car was serviced in a timely manner. Communication was excellent.
3/3/2025
Brian G. VERIFIED CUSTOMER
I will continue to bring my truck to Tuscaloosa Toyota to have it serviced.