I always request Steve Woods as my adviser. I try and plan service around him being at Tuscaloosa Toyota. He is very trustworthy in my opinion.
3/2/2025
Kristi H. VERIFIED CUSTOMER
Excellent professional manner and went the extra mile
3/2/2025
Mary Y. VERIFIED CUSTOMER
Thank you for the excellent response to my vehicle need. Jeremy did an excellent service and had me back home very quickly. Thanks
3/2/2025
TIMOTHY N. VERIFIED CUSTOMER
They went above and beyond to get my truck fixed thanks for taking care of tundra
3/2/2025
Christopher R. VERIFIED CUSTOMER
I was told if I came early they would work me in. My appointment was at 10:30, I arrived at 9:05. I left at 11:45. Won’t be early again. Lesson learned. One reason was didn’t have the proper tool to rotate tires. Truck was purchased from you with same tires and rims. First time this has happened sure hope it won’t happen again
3/2/2025
Edith E. VERIFIED CUSTOMER
Mr. Steve is always so professional and nice!
3/2/2025
MIKE S. VERIFIED CUSTOMER
Chad is awesome be more like Chad
3/2/2025
Jonathan C. VERIFIED CUSTOMER
Exceptional performance and service
3/2/2025
James M. VERIFIED CUSTOMER
Jeremy is on top of his game.
3/2/2025
Nicholas W. VERIFIED CUSTOMER
It took way longer than I expected but, you guys always do a great job and you have an amazing team
3/2/2025
Anthony H. VERIFIED CUSTOMER
Chad demonstrated excellent customer service and a friendly disposition. He is very proficient in his job and he made sure we were completely satisfied before we left!
3/2/2025
Quanna F. VERIFIED CUSTOMER
We always receive great service.
3/2/2025
Ava S. VERIFIED CUSTOMER
I really wasn't prepared to pay 500 dollars for deductible to get my truck fixed today. I feel that you make payments really hard especially if you do not have to necessary money. I got it paid though.
3/1/2025
Rennie J. VERIFIED CUSTOMER
Great customer service!
3/1/2025
Lyndsey M. VERIFIED CUSTOMER
As always Chad was amazing. Along with everyone else that I came across. He kept me notified throughout the day and was a smooth prompt check out . Thank you again
3/1/2025
Janis J. VERIFIED CUSTOMER
Steve Woods is always excellent!!
3/1/2025
Rita Y. VERIFIED CUSTOMER
I was told I would be waiting 1 to 1 and a half hours. I waited over 2 and a half hours.
3/1/2025
Charles M. VERIFIED CUSTOMER
We were very satisfied with Chase and he was helpful with any questions we had