I was perfectly satisfied with Jeremy. I am disappointed in the fact that no one was able to disable the beeper that sounds when I change lanes or cross the lines on the pavement without putting on my blinker.
12/4/2024
John S. VERIFIED CUSTOMER
All was well and in a timely manner
12/4/2024
Jane N. VERIFIED CUSTOMER
Excellent service
12/4/2024
Gwendolyn J. VERIFIED CUSTOMER
Always go above and beyond to make sure you're always satisfied with your service
Very professional and polite. I appreciate the excellent service. Definitely will continue to be a customer at Tuscaloosa Toyota.
12/4/2024
Joe N. VERIFIED CUSTOMER
Five star :-)
12/4/2024
Stacy P. VERIFIED CUSTOMER
You all always take care of me! Thank you!
12/4/2024
John C. VERIFIED CUSTOMER
TJ didn’t even introduce himself. I had to ask who my service advisor would be….that’s when he said, “ I will.” Never kept me informed as to status of my service appointment. After sitting there for an hour Jennifer came by to check on things and that’s when I told her I had been there an hour and she checked for me. T J was rude acted as if I was being ridiculous for even having Jennifer check on the status. This wasn’t my first experience with TJ being rude. All future services I definitely do not want to deal with him!
12/4/2024
Russell T. VERIFIED CUSTOMER
Exceptional customer service.
12/4/2024
SHARON M. VERIFIED CUSTOMER
I received great feedback from the team!
12/4/2024
Heather O. VERIFIED CUSTOMER
That was the best service I’ve ever had! Ryan explained things very well and was very friendly.
12/4/2024
Deborah H. VERIFIED CUSTOMER
Wait was not long at all
12/4/2024
Billy H. VERIFIED CUSTOMER
Working with Jeremy is always a pleasure. He has a great personality, is very knowledgeable and extremely trustworthy. So far Tuscaloosa Toyota has been the best service department I’ve ever dealt with.
12/3/2024
Donald S. VERIFIED CUSTOMER
Ryan was excellent. He is a wonderful employee!!
The problem is the person who put RainX on my windshield. They did not clean the windshield first. They put the RainX on a dirty windshield!! Totally a waste if my money!!!!
12/3/2024
JUDITH C. VERIFIED CUSTOMER
Jeremy always tries his very best to answer any questions that I have… he is a super person to have working at Tuscaloosa TOyota…
12/3/2024
Julia B. VERIFIED CUSTOMER
Ryan was very courteous patient and professional. Very eager to please.
12/3/2024
Bonnie G. VERIFIED CUSTOMER
Will is such a pleasant & knowledgeable person. I always feel like he looks out for my safety & comfort. The other workers that I had contact with were all pleasant, as well!