Steve was great and kept me well advised of what was going on. Great service!
2/28/2025
Melissa B. VERIFIED CUSTOMER
Chuck is the best!
2/28/2025
Mark C. VERIFIED CUSTOMER
remy Beck is the best service tech I've ever dealt with. I was getting a headlight bulb replaced and he saw the haze on my headlights and suggested the headlight restoration. I was amazed how good they looked and was even more amazed how bright they were tonight. Vehicle prices are a little higher at Tuscaloosa Toyota but as long as Jeremy Beck works there, I'll be a customer. Thanks
2/28/2025
Devalius L. VERIFIED CUSTOMER
Great job TJ!! Great job to all of the technicians and staff!!
2/28/2025
Howard S. VERIFIED CUSTOMER
Quoted a price on the text while I was waiting which i approved and was charged $20.00 more when I paid my bill and no extra work was performed.I do not believe that is a way to keep my business.
2/28/2025
Kevin A. VERIFIED CUSTOMER
Chad is great! Very friendly and explains what’s going on with my car. Wonderful service!!!
2/28/2025
Amos H. VERIFIED CUSTOMER
Jeremy was great. Awsome service from him
2/28/2025
Robby H. VERIFIED CUSTOMER
Paul the service Manager is Outstanding . His Team is great! Tuscaloosa Toyota is Great!!! I only take my car to this dealership for Service !! They are the Best
2/28/2025
Amanda R. VERIFIED CUSTOMER
Always a pleasure to work with Mr Beck. He’s very knowledgeable and gives his best advice always.
2/28/2025
Clemmie T. VERIFIED CUSTOMER
Y, W
2/28/2025
Carl R. VERIFIED CUSTOMER
I always just used whoever which was fine.
Chad will be my new service advisor. Great job!
2/28/2025
Charlie U. VERIFIED CUSTOMER
Have always been impressed with the kindness and professional behavior by the employees. Everyone seems to take pride in their jobs. Brandon has been my service advisor for several years, and I can always count on him to keep me informed and satisfied with the service provided!
2/28/2025
Jerry B. VERIFIED CUSTOMER
Was told I had a radio update for apple carplay and it was free but the update was never done. It’s the little stuff that counts!
2/28/2025
Ronald L. VERIFIED CUSTOMER
Service was great
2/28/2025
William E. VERIFIED CUSTOMER
Jeremy was very helpful and has good people skills. Thanks for all!
2/28/2025
Judy C. VERIFIED CUSTOMER
Very polite and courteous
2/28/2025
Michelle S. VERIFIED CUSTOMER
Very friendly and helpful
2/28/2025
David W. VERIFIED CUSTOMER
Have submitted twice did you receive?
2/27/2025
Debra T. VERIFIED CUSTOMER
5 star service
2/27/2025
James N. VERIFIED CUSTOMER
Don’t know why I pay for for 7 quarts of Oil when only requires 6.1 qts.
Don’t like having to pay for a Crush washer.
I have bought some from y’all to use when I change the Oil myself.
Parts Dept. said would have to be ordered.
I asked how the Service Dept. has them when they change my truck’s oil. No answer.
I live 70 miles from Tuscaloosa.
** Another complaint that has nothing to do with Service: I bought this truck “Used” , with 49k miles, found out how to remotely start, and now has quit working. After much trial and error, seems as if the answer is I will have to pay (Renew)to use Toyota App. Seems kind of “Tricky” to me!**