Service manager Paul was extremely nice and very professional.
11/8/2024
Robert S. VERIFIED CUSTOMER
When I got my service they did not do what was asked of them they made my 4runner worst then what it was the service was not good at all they half **** did the job they took my hood pins out broke half of them and then my windshield squirters one side didn't work when I bring it in and now they don't spray as a fan they spray like a jet now my service sicker was not updated when I picked my 4 runner up my 4runner was there from 735am until 545 that evening I had to get the service writer to fix the problems be for I left I was not satisfied at all
11/8/2024
Kimberly A. VERIFIED CUSTOMER
Chad was extremely nice and did not pressure me into buying additional services on my vehicle.
11/8/2024
NOT-PROVIDED K. VERIFIED CUSTOMER
Jeremy was great! Great communicator on scheduling service. Service was done quickly.
11/8/2024
RICK R. VERIFIED CUSTOMER
Chuck always does a great job.
11/7/2024
David H. VERIFIED CUSTOMER
I asked that the tire that was damages and replaced be places in vehicle
When I got home it was not there.
11/7/2024
BILLIE R. VERIFIED CUSTOMER
Yes my service advisor Chad was wonderful..very nice,explained everything to me & had me in and out ..The dealership is very comfortable & offers goid coffee & nice people everywhere...BILLIE R
11/7/2024
Lynn A. VERIFIED CUSTOMER
Perfect
11/7/2024
Amanda W. VERIFIED CUSTOMER
Chad does a great job and I appreciate his communication to keep me updated.
11/7/2024
Lyn S. VERIFIED CUSTOMER
Steve has helped me since 1997 with my Camrys. I have always trusted his advice if there was a decision to be made about my car. I always request my appointment to be made with him. Lyn S
11/7/2024
Caldon P. VERIFIED CUSTOMER
Ryan is an amazing, young man. He really helped us out and made sure we were completely satisfied with the service we received. Thank you for an awesome experience!!!!
11/7/2024
Aaron C. VERIFIED CUSTOMER
Great
11/7/2024
Ward M. VERIFIED CUSTOMER
Chuck has always been great to work with.
11/7/2024
Jessica L. VERIFIED CUSTOMER
I love Tuscaloosa Toyota
11/7/2024
William R. VERIFIED CUSTOMER
Fast service and able to do extra task.
11/7/2024
Ava Q. VERIFIED CUSTOMER
I was treated like I didn’t know anything
11/7/2024
James M. VERIFIED CUSTOMER
Yes
11/7/2024
Lucas S. VERIFIED CUSTOMER
Great job guy please don't change. All 3 of my toyota are serviced at Tuscaloosa Toyota 2 that I purchased from Tuscaloosa Toyota. And looking for the 4th Ryan is always spot on with my service and very professional. Thanks Ryan!
11/7/2024
Penny F. VERIFIED CUSTOMER
Communication and service was terrible. It took multiple calls (which were forwarded to mailboxes that were full) to finally get someone to check on the status of my car. She said she would get back to me and never did. Service guys voicemail full too. Also the other number I got sent to. Prior to that I literally had to drive back across town mid day to find the manager to ask questions about my car the service guy could not answer. I never did find out if my 2 year old tires (which I was told need replacing) were still under warranty. The manager and my service guy both promised to check my oil with me and mark the stick to gauge the oil usage. They didn’t. Ryan (not my service guy) was super helpful at the end. Also the women at the desk. I’m not coming back.