Great job guy please don't change. All 3 of my toyota are serviced at Tuscaloosa Toyota 2 that I purchased from Tuscaloosa Toyota. And looking for the 4th Ryan is always spot on with my service and very professional. Thanks Ryan!
11/7/2024
Penny F. VERIFIED CUSTOMER
Communication and service was terrible. It took multiple calls (which were forwarded to mailboxes that were full) to finally get someone to check on the status of my car. She said she would get back to me and never did. Service guys voicemail full too. Also the other number I got sent to. Prior to that I literally had to drive back across town mid day to find the manager to ask questions about my car the service guy could not answer. I never did find out if my 2 year old tires (which I was told need replacing) were still under warranty. The manager and my service guy both promised to check my oil with me and mark the stick to gauge the oil usage. They didn’t. Ryan (not my service guy) was super helpful at the end. Also the women at the desk. I’m not coming back.
11/7/2024
Joyce A. VERIFIED CUSTOMER
Thank you for asking. Jeremy is a shining star, his attention to detail is beyond compare.
11/7/2024
Yvetta R. VERIFIED CUSTOMER
Service was completed quickly & professionally
11/6/2024
Walter M. VERIFIED CUSTOMER
Willingness to guide me in making best decisions on my recent repair visit.
11/6/2024
Dana N. VERIFIED CUSTOMER
Good Work
11/6/2024
Erica G. VERIFIED CUSTOMER
Excellent service
11/6/2024
Elizabeth Anne. VERIFIED CUSTOMER
Jeremy always does a good job. I appreciate his professionalism and interest in taking care of his customers.
11/6/2024
Mara W. VERIFIED CUSTOMER
He was very knowledgeable and professional, definitely an asset to the team at Tuscaloosa Toyota!!
11/6/2024
Dewitt G. VERIFIED CUSTOMER
Steve Woods is best service adviser that I’ve trusted my vehicle with.
11/6/2024
Robert I. VERIFIED CUSTOMER
Was not Jeremy..it was TJ. Very professional
11/6/2024
Cindy D. VERIFIED CUSTOMER
Worked with Steve through the purchase of 11 Toyotas over the years.
He’s very efficient and always professional.
11/6/2024
Robert B. VERIFIED CUSTOMER
Very professional
11/6/2024
Manning W. VERIFIED CUSTOMER
Chuck and Toyota Service Center always take great care of my vehicles. They treat me and my family like family when we are there! I always brag on how good the service center at Tuscaloosa Toyota is. I don’t let anyone else touch my vehicles.
11/6/2024
Melissa W. VERIFIED CUSTOMER
Special thanks to our service tech for getting the extra work done fast. I was on a tight deadline to be somewhere else & couldn't be late & the team made it happen. Thank you everyone!
11/6/2024
DANIEL W. VERIFIED CUSTOMER
Jeremy was exceptional, very professional, and communicated effectively. I have had a few service advisors now at tuscaloosa toyota and every one of them has been committed to providing the best service in town. I got my car at hoover toyota and was afraid to go anywhere else for service but tuscaloosa toyota has changed my mind. I trust in their quality and the customer service is unmatched. I love the videos they send of your multipoint inspection as it provides transparency to the customer. Keep up the good work.
11/6/2024
Deborah H. VERIFIED CUSTOMER
Jeremy is helpful and pleasant to work with.
11/5/2024
Jeremy R. VERIFIED CUSTOMER
Good service overall
11/5/2024
Lyda B. VERIFIED CUSTOMER
Job completed in a matter of minutes!
11/5/2024
Linda C. VERIFIED CUSTOMER
Ryan Engleman was thorough with explaining the parts, service and cost involved with repair and service I received today.
He was exceptional at his job.