Ryan Engleman was thorough with explaining the parts, service and cost involved with repair and service I received today.
He was exceptional at his job.
11/5/2024
Martha C. VERIFIED CUSTOMER
Thanks so much for my first visit! You guys are the best!
11/5/2024
Effie H. VERIFIED CUSTOMER
Thanks. Mr. Cole was very helpful.
11/5/2024
Donald D. VERIFIED CUSTOMER
TJ was very helpful to assist me today
11/5/2024
STACY C. VERIFIED CUSTOMER
Jeremy was great! He was helpful, cordial, and professional. I will schedule with him from now on.
11/5/2024
Michael P. VERIFIED CUSTOMER
My maintenance required soon notification is still on and the maintenance sticker was not updated.
11/5/2024
Mary G. VERIFIED CUSTOMER
Chuck is very competent and personable. He was very engaged in servicing my car. He is an excellent ambassador for Tuscaloosa Toyota. I trust him in caring for me and my car.
11/5/2024
Charles G. VERIFIED CUSTOMER
Jeremy is a thorough and conscientious service manager. We request him to be our advisor every time we need a service.
11/5/2024
Alecia M. VERIFIED CUSTOMER
My appointment was at 2:00. I arrived at 1:50. It was maybe 2:15 before I was even checked in. Someone realized I was still sitting in my car waiting and told me to go inside and let someone know to check me in. I received a message for me to approve my service about 2:59 which was only tire rotation. I was still sitting at 3:36 when I noticed my car just sitting there and no one had come to check me out. I went to the desk and the lady called Brandon and she said he was getting my paperwork and would be with me. As soon as I walked back to a seat my name was called. It was 3:44 when I left from a 2:00 tire rotation appointment.
11/5/2024
Louis T. VERIFIED CUSTOMER
Had zero problems with service.
11/5/2024
Brenda J. VERIFIED CUSTOMER
See separate text response - I expected tire rotation and engine service - oil & filter. Only tire rotation performed - requiring another visit/time at dealer to stay on my 5,000 mile schedule. Oil may be “better now”. I will bring oil & filter each time in the future until the prepaid “provided services” are performed. Thanks, Gary Jones.
11/4/2024
April W. VERIFIED CUSTOMER
Chuck is the best. I am loyal to Toyota because of guys like him and Paul Hardin. Thanks for all you do. God Bless.
April
11/4/2024
Candace G. VERIFIED CUSTOMER
Appreciate the Toyota service team. Will be happy give additional feedback.
11/4/2024
Sherrill S. VERIFIED CUSTOMER
We have always had a good experience Tuscaloosa Toyota .
11/3/2024
Rebecca C. VERIFIED CUSTOMER
Chuck was nice and he answered all my concerns on my transmission issues.
I would seek his advice if I have any other questions on my toyota..
11/3/2024
Jeremy C. VERIFIED CUSTOMER
They did great
11/3/2024
Lori W. VERIFIED CUSTOMER
I’ll be glad to do that .
11/3/2024
Towanna J. VERIFIED CUSTOMER
Ryan is the Very Best!
If he is not available, I will wait before getting my vehicle.
He’s honest and not pushy.
Kind regards,