Jeremy is a conscientious and knowledgeable service manager. We appreciate his expertise and ability to get the maintenance needed on our vehicles done correctly.
10/17/2024
Wayne M. VERIFIED CUSTOMER
Nice experience!
10/17/2024
Paul L. VERIFIED CUSTOMER
Outstanding! Thanks. The customer service at your dealership Service department is excellent.
10/17/2024
Juanita C. VERIFIED CUSTOMER
Great job, thoroughly satisfied. Jeremy is awesome and a great accent to your business
10/17/2024
KELSIE R. VERIFIED CUSTOMER
Chad is the best service guy you guys have! I always request him when I'm there! He gets 5 gold stars from me!
10/17/2024
Shelley W. VERIFIED CUSTOMER
The slow, lax, and ambivalent attitude toward greeting us, the multiple customer service reps who walked by us as if we weren’t there and were scrolling on dating apps instead of talking to us was obscene. The service techs themselves were fast, efficient and we were impressed but the reps and service reps up front at check in are trash. Burnt out would be putting it mildly because it was obvious they didn’t want to be there.
10/17/2024
Joe H. VERIFIED CUSTOMER
Chad kept me updated on the progress on my vehicle he treated me just like I was a valuable customer
10/16/2024
Karen R. VERIFIED CUSTOMER
He is doing a great job very nice to his customers.
10/16/2024
Tracie S. VERIFIED CUSTOMER
Nobe
10/16/2024
Andrew K. VERIFIED CUSTOMER
I was very happy with Chad and his communication and all of the above. This has nothing to do with Chad but I would like a reason why didn’t the technician notice these things were gonna become an issue when my motor was replaced two weeks ago?
10/16/2024
RICHARD L. VERIFIED CUSTOMER
They did a great job on getting my Highlander fixed. I have a 2004 Camry and never had a problem with it and I get it serviced there.
10/16/2024
Crawford Nixon. VERIFIED CUSTOMER
That would be appreciated.
10/16/2024
Martha P. VERIFIED CUSTOMER
Fast and efficient today, but I shouldn’t have had to return. Last Tuesday the workers failed to check my spare tire which was causing the light on the dash.
10/16/2024
Renee C. VERIFIED CUSTOMER
I'm usually treated with a whole lot more appreciation than what I experienced today. Certainly not up to usual Toyota standards. I did appreciate Dustin being helpful but I felt like I was just a bother to Charles.
10/16/2024
Elizabeth F. VERIFIED CUSTOMER
They did great
10/16/2024
Susan N. VERIFIED CUSTOMER
Jeremy had an excellent way of making sure I found the perfect tires to suit my needs. He has a great personality which is great working with people.
10/16/2024
Patricia T. VERIFIED CUSTOMER
Chad Watson is exceptional & tries to make whatever I need happen.
10/16/2024
Loreetta B. VERIFIED CUSTOMER
Explained exactly what was needed. I trust Tuscaloosa Toyota completely
10/16/2024
Tamara R. VERIFIED CUSTOMER
The young man who assisted me today was very knowledgeable about the services I needed. Jeremy Beck!
Thank you for your service.