Michael provided excellence service! He was knowledgeable and reminded me that he knew me and knew my car and he would do what he could to get my repairs properly covered under warranty. My car was up and running in a matter of hours and returned to me, sparkling clean. Thank you, Michael! I know to ask for you anytime there’s something up with my vehicle.
1/11/2025
Marianne D. VERIFIED CUSTOMER
Michael Vance is such a knowledgeable and helpful part of your team. He always steps up to help. Respectful and very good at explaining services required.
1/8/2025
Lloyd J. VERIFIED CUSTOMER
None at the moment
1/8/2025
Richard L. VERIFIED CUSTOMER
Providing only one way service transportation, especially on a recall is poor. Our other car is serviced at the Subaru dealer in Riverside, which is much further away from our home and they provide transport both ways. Also, when I visit the Subaru dealer I’m talking with service writers who are technical. That was not the case at your dealership. I had hoped that the negative sales experience that I had would not be repeated in the service department, but it was.
1/8/2025
Hellen H. VERIFIED CUSTOMER
Thank you to Michael and your service team for excellent service.
1/8/2025
Irene P. VERIFIED CUSTOMER
Mr Hayden Schulte is an awesome young man he is very professional and he knows what he is doing.
Thank you Hayden!!!!
Rudy and Irene P
1/8/2025
Bonnie M. VERIFIED CUSTOMER
Happy to get my tire fixed Only the 2 Hr wait was time consuming would have been Very happy with a little less wait time
1/8/2025
Daniel L. VERIFIED CUSTOMER
Thank you Michael Vance for servicing, washing, and having my vehicle back to me in a timely manner! Appreciate it!
Danny.
1/7/2025
Tracy W. VERIFIED CUSTOMER
Thanks
1/6/2025
Cody A. VERIFIED CUSTOMER
Friendly, quick to respond to text. Very pleased I was kept up to date and informed about my vehicle. Service was quick as well.
1/6/2025
Fernando F. VERIFIED CUSTOMER
Great customer service. Thank you.
1/6/2025
Lisa L. VERIFIED CUSTOMER
Brought the car in at 10:50 appt at 11:00 did not get out until after 3:00. I brought it in for tires and general maintenance. I also mentioned that the flap behind the passenger seat broke 2 weeks after leasing the car. Yadira said it would be looked at. I left with the tires still without enough air the warning lights still on and the they forgot to look at the flap behind the passenger seat. I immediately called and she said bring the car back since they forgot. I did not since I was there several hours. Very unhappy with the service
1/5/2025
James B. VERIFIED CUSTOMER
The wait time was longer than I expected
1/5/2025
Peretiso T. VERIFIED CUSTOMER
The young lady that was assisting me did a great job. She was polite and nice…
1/5/2025
Katherina R. VERIFIED CUSTOMER
Everything went great and the service was friendly and helpful
1/4/2025
Samir M. VERIFIED CUSTOMER
Service was excellent
1/3/2025
Devan Y. VERIFIED CUSTOMER
I came in and they ordered the part for my rear passenger door for my rear driver door. Not happy about that.
1/3/2025
Christe A. VERIFIED CUSTOMER
Quick service done with a smile! Also the same day!
1/3/2025
Ofelia M. VERIFIED CUSTOMER
Hayden was professional and helpful. I appreciate him.
1/3/2025
Dee A. VERIFIED CUSTOMER
Hayden kept me up to date on when my car was to be ready.