More attention to the car wash would have been appreciated
10/24/2024
Jennifer H. VERIFIED CUSTOMER
Dan was very courteous and helpful. He explained everything and kept me apprised of things.
10/24/2024
Jean H. VERIFIED CUSTOMER
Jessica was professional, helpful & very pleasant.
10/24/2024
Marisa R. VERIFIED CUSTOMER
He is the best dealership CSR I have dealt with in over a decade. He is a keeper. Helpful, excellent communication
10/23/2024
Shirl H. VERIFIED CUSTOMER
Jessica was very helpful and polite.
10/23/2024
Antonio R. VERIFIED CUSTOMER
Great job!!!
10/23/2024
Velinda B. VERIFIED CUSTOMER
I was very satisfied with Michael Vance helping me with my car. Michael Vance has always helped with our services. ????
10/22/2024
Antonella M. VERIFIED CUSTOMER
Great service from receptionist
10/22/2024
Nancy Z. VERIFIED CUSTOMER
Hayden is the best and I’m glad that he’s there and able to give great customer service.
10/22/2024
Brittane B. VERIFIED CUSTOMER
Michael is a tremendous asset to this service department. Never let him leave!!!
10/21/2024
Farzad D. VERIFIED CUSTOMER
Everything went well. Thank you guys!
10/20/2024
Andrew B. VERIFIED CUSTOMER
Jessica provided excellent service.
10/20/2024
Valencia D. VERIFIED CUSTOMER
Hayden was awsome it was my first time I ever met with him he had excellent customer service and made me knowledgeable of my options. Thank you Hayden he even waited for me because I was late picking up my vehicle
10/20/2024
Kathy M. VERIFIED CUSTOMER
Daniel is one of the respectful and helpful service associates I’ve had the pleasure to work with in all my years of having my car serviced at service departments. He inspires trust
I will definitely return and ask for him when my car needs service in the future
10/20/2024
Bryndele B. VERIFIED CUSTOMER
Mike is kind and hard working.
10/20/2024
Shawn C. VERIFIED CUSTOMER
Great job!! Sadly I lot my airport in the chair I was sitting in. No one returned them
10/20/2024
Clark G. VERIFIED CUSTOMER
I made an appointment in advance and dropped off my car on Friday night, 10/11. I asked if a loaner car would be available and was told that since it's not in for major repairs, a loaner vehicle would not be available to me. I was told it would be worked on Saturday. However, on Saturday, I was informed that the part needed to be ordered and would arrive on Monday 10/14. I was told it would be worked on first thing in the morning and should be available to pick up later in the day. I asked for a loaner because now I'm out of transportation for 3 days. I live in Chino Hills and work in Long Beach, and I had to get to work somehow on Monday morning. I was told no loaner would be available to me. Monday afternoon came, and I called to see if the car would be available, but was told it would not be ready until Tuesday. Another day without transportation. Tuesday came, I called for availability once again and was told the car would not be ready until Wednesday. I asked once again for a loaner and finally, I was told a loaner would be available only after I explained that I've been without a car for 4 days and I work in Long Beach. Due to traffic, I couldn't make it to the dealer in time. I work in Long Beach and I don't have the luxury to just leave my job. I picked up my car finally on Wednesday evening without a vehicle for 5 days. Upon picking up, there were no apologies for taking too long, no apologies for not providing a loaner vehicle sooner... nothing! I've had to resort to using ride share to get around for 5 days. It's not cheap to Uber from Chino Hills to Long Beach... round trip! Worst experience at any dealer I've ever had to deal with.
10/20/2024
Brian R. VERIFIED CUSTOMER
Michael Vance is the epitome of professional and patience. I was not the best customer to begin with and Mike chose to remain completely empathetic and curious to my frustrations. He was kind all the way through. He was kind to felt terrible for my daughter when she dropped off her car. Mike did everything within his power to assist us and alleviate any and all concerns we had. He is the example of a true professional and more importantly a gentleman.
10/19/2024
Rachel A. VERIFIED CUSTOMER
What a great experience. Dan is so is so kind and considerate. I always have a good experience at Cardinale Hyundai Corona.
10/19/2024
Terese C. VERIFIED CUSTOMER
Daniel is the best service advisor that I ever met.