CardinaleWay Hyundai Corona Auto Repair Service

I am partial deaf and he went the extra mile for me thank

More attention to the car wash would have been appreciated

Dan was very courteous and helpful. He explained everything and kept me apprised of things.

Jessica was professional, helpful & very pleasant.

He is the best dealership CSR I have dealt with in over a decade. He is a keeper. Helpful, excellent communication

Jessica was very helpful and polite.

Great job!!!

I was very satisfied with Michael Vance helping me with my car. Michael Vance has always helped with our services. ????

Great service from receptionist

Hayden is the best and I’m glad that he’s there and able to give great customer service.

Michael is a tremendous asset to this service department. Never let him leave!!!

Everything went well. Thank you guys!

Jessica provided excellent service.

Hayden was awsome it was my first time I ever met with him he had excellent customer service and made me knowledgeable of my options. Thank you Hayden he even waited for me because I was late picking up my vehicle

Daniel is one of the respectful and helpful service associates I’ve had the pleasure to work with in all my years of having my car serviced at service departments. He inspires trust I will definitely return and ask for him when my car needs service in the future

Mike is kind and hard working.

Great job!! Sadly I lot my airport in the chair I was sitting in. No one returned them

I made an appointment in advance and dropped off my car on Friday night, 10/11. I asked if a loaner car would be available and was told that since it's not in for major repairs, a loaner vehicle would not be available to me. I was told it would be worked on Saturday. However, on Saturday, I was informed that the part needed to be ordered and would arrive on Monday 10/14. I was told it would be worked on first thing in the morning and should be available to pick up later in the day. I asked for a loaner because now I'm out of transportation for 3 days. I live in Chino Hills and work in Long Beach, and I had to get to work somehow on Monday morning. I was told no loaner would be available to me. Monday afternoon came, and I called to see if the car would be available, but was told it would not be ready until Tuesday. Another day without transportation. Tuesday came, I called for availability once again and was told the car would not be ready until Wednesday. I asked once again for a loaner and finally, I was told a loaner would be available only after I explained that I've been without a car for 4 days and I work in Long Beach. Due to traffic, I couldn't make it to the dealer in time. I work in Long Beach and I don't have the luxury to just leave my job. I picked up my car finally on Wednesday evening without a vehicle for 5 days. Upon picking up, there were no apologies for taking too long, no apologies for not providing a loaner vehicle sooner... nothing! I've had to resort to using ride share to get around for 5 days. It's not cheap to Uber from Chino Hills to Long Beach... round trip! Worst experience at any dealer I've ever had to deal with.

Michael Vance is the epitome of professional and patience. I was not the best customer to begin with and Mike chose to remain completely empathetic and curious to my frustrations. He was kind all the way through. He was kind to felt terrible for my daughter when she dropped off her car. Mike did everything within his power to assist us and alleviate any and all concerns we had. He is the example of a true professional and more importantly a gentleman.

What a great experience. Dan is so is so kind and considerate. I always have a good experience at Cardinale Hyundai Corona.